Argonath RPG - A World of its own

Argonath RPG Community => Hardware/Software support => Resolved issues => Topic started by: GladyGlados on September 18, 2013, 04:52:26 pm

Title: BSOD upon launch of SA:MP Servers
Post by: GladyGlados on September 18, 2013, 04:52:26 pm
Got my ass a BSOD on the SA:MP


Specs:
Intel Pentium B940 with Intergrated Graphics at 128MB Dedicated
4Gig of DDR3 ram
2 Screens. Main Laptop display and 23'' e-Motion TV
Broadcom WLAN. No Ethernet (Un-needed tbh)

DMP is attached
Title: Re: BSOD upon launch of SA:MP Servers
Post by: TheLegitHabibi on September 18, 2013, 04:58:48 pm
To all the people who don't know.

Blue screen of death. That blue screen... That thing when you know you're beyond than just f'd xD
Title: Re: BSOD upon launch of SA:MP Servers
Post by: GladyGlados on September 18, 2013, 04:59:54 pm
Quote from: James Bond. on September 18, 2013, 04:58:48 pm
To all the people who don't know.

Blue screen of death. That blue screen... That thing when you know you're beyond than just f'd xD
Well i think EVERY windows user has experienced it atleast once
Title: Re: BSOD upon launch of SA:MP Servers
Post by: TheLegitHabibi on September 18, 2013, 05:02:56 pm
Quote from: GladyGlados on September 18, 2013, 04:59:54 pm
Well i think EVERY windows user has experienced it atleast once

Not everyone knows its called Blue screen of death and that's its abbreviated as BSOD, but yeah

Does it turn on now? Or what?
I've had bsod before, but my PC did turn on afterwards. My motherboard was fd up. It kept restarting when I tried to turn it on, but managed safe mode at ease
Title: Re: BSOD upon launch of SA:MP Servers
Post by: GladyGlados on September 18, 2013, 05:04:26 pm
Quote from: James Bond. on September 18, 2013, 05:02:56 pm
Not everyone knows its called Blue screen of death and that's its abbreviated as BSOD, but yeah

Does it turn on now? Or what?
I've had bsod before, but my PC did turn on afterwards. My motherboard was fd up. It kept restarting when I tried to turn it on, but managed safe mode at ease
It boots up just fine and runs fine but its only when i try to play SA:MP
Title: Re: BSOD upon launch of SA:MP Servers
Post by: eymas on September 18, 2013, 05:08:37 pm
Could you read what was on the screen? Could help.

Here's your dump file decoded btw,
Windows 7 Kernel Version 7600 MP (2 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Machine Name:
Kernel base = 0xfffff800`01a61000 PsLoadedModuleList = 0xfffff800`01c9ee50
Debug session time: Wed Sep 18 10:47:47.088 2013 (UTC - 4:00)
System Uptime: 0 days 0:06:54.869
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

SYSTEM_SERVICE_EXCEPTION (3b)
An exception happened while executing a system service routine.
Arguments:
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff96000154283, Address of the instruction which caused the bugcheck
Arg3: fffff88015becff0, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.

Debugging Details:
------------------

TRIAGER: Could not open triage file : e:\dump_analysis\program\triage\modclass.ini, error 2

EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at "0x%08lx" referenced memory at "0x%08lx". The memory could not be "%s".

FAULTING_IP:
win32k!HmgLockEx+a3
fffff960`00154283 0fb7430c        movzx   eax,word ptr [rbx+0Ch]

CONTEXT:  fffff88015becff0 -- (.cxr 0xfffff88015becff0)
rax=fffff900c0200000 rbx=0000000000000000 rcx=fffffa8006652060
rdx=fffff900c0200000 rsi=0000000000000000 rdi=fffff900c0200000
rip=fffff96000154283 rsp=fffff88015bed9d0 rbp=0000000000000000
 r8=0000000000000001  r9=0000000000000000 r10=0000000000000000
r11=fffff88015beda38 r12=fffff96000364c00 r13=0000000000000000
r14=0000000000000001 r15=000000000901b200
iopl=0         nv up ei pl zr na po nc
cs=0010  ss=0018  ds=002b  es=002b  fs=0053  gs=002b             efl=00010246
win32k!HmgLockEx+0xa3:
fffff960`00154283 0fb7430c        movzx   eax,word ptr [rbx+0Ch] ds:002b:00000000`0000000c=????
Resetting default scope

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT

BUGCHECK_STR:  0x3B

PROCESS_NAME:  dwm.exe

CURRENT_IRQL:  0

LAST_CONTROL_TRANSFER:  from 0000000000000000 to fffff96000154283

STACK_TEXT: 
fffff880`15bed9d0 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : win32k!HmgLockEx+0xa3


FOLLOWUP_IP:
win32k!HmgLockEx+a3
fffff960`00154283 0fb7430c        movzx   eax,word ptr [rbx+0Ch]

SYMBOL_STACK_INDEX:  0

SYMBOL_NAME:  win32k!HmgLockEx+a3

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: win32k

IMAGE_NAME:  win32k.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  4a5bc5e0

STACK_COMMAND:  .cxr 0xfffff88015becff0 ; kb

FAILURE_BUCKET_ID:  X64_0x3B_win32k!HmgLockEx+a3

BUCKET_ID:  X64_0x3B_win32k!HmgLockEx+a3

Followup: MachineOwner
---------

Judging from it you have a fault in one of the installed drivers, Maybe run a check on them/update.
Title: Re: BSOD upon launch of SA:MP Servers
Post by: GladyGlados on September 18, 2013, 05:12:16 pm
Fuck me... I cant acer hasnt updated the drivers in months (Special Intel Drivers made for Acer)
Title: Re: BSOD upon launch of SA:MP Servers
Post by: eymas on September 18, 2013, 05:15:09 pm
Quote from: GladyGlados on September 18, 2013, 05:12:16 pm
f**k me... I cant acer hasnt updated the drivers in months (Special Intel Drivers made for Acer)
...Name of your card?(Look at System information or DXDIAG)

Besides that, you could try updating them anyway or to revert to an older version.
Title: Re: BSOD upon launch of SA:MP Servers
Post by: GladyGlados on September 18, 2013, 05:15:53 pm
Quote from: eymas on September 18, 2013, 05:15:09 pm
...Name of your card?(Look at System information or DXDIAG)
Would you like a copy of my DXDIAG
Title: Re: BSOD upon launch of SA:MP Servers
Post by: eymas on September 18, 2013, 05:20:48 pm
It provides no name/typenumber at all... that doesn't really help with finding drivers for it.

You could try This little tool (http://www.intel.com/p/en_US/support/detect) perhaps.
Title: Re: BSOD upon launch of SA:MP Servers
Post by: GladyGlados on September 18, 2013, 05:26:18 pm
Quote from: eymas on September 18, 2013, 05:20:48 pm
It provides no name/typenumber at all... that doesn't really help with finding drivers for it.

You could try This little tool (http://www.intel.com/p/en_US/support/detect) perhaps.
As these drivers are made BY Acer intel dont support them
Driver No: 8.15.10.2342
WDDM1.1
DirectX 11
Title: Re: BSOD upon launch of SA:MP Servers
Post by: GladyGlados on September 18, 2013, 05:42:20 pm
Can someone help me i just wanna play argo
Title: Re: BSOD upon launch of SA:MP Servers
Post by: Brian on September 18, 2013, 05:45:35 pm
Tried installing a RAM program, to check what your ram usage is when you start up GTA. It may be that your GTA is having to use a lot of RAM, hence why your computer shuts down to protect itself from overuse.

Tried re-installing your game and removing your mods?
Do you have this with any othergame?
Title: Re: BSOD upon launch of SA:MP Servers
Post by: GladyGlados on September 18, 2013, 05:47:45 pm
Quote from: Brian. on September 18, 2013, 05:45:35 pm
Tried installing a RAM program, to check what your ram usage is when you start up GTA. It may be that your GTA is having to use a lot of RAM, hence why your computer shuts down to protect itself from overuse.

Tried re-installing your game and removing your mods?
Do you have this with any othergame?

That ram idea is utterly BULLCRAP it uses Aprox 500-700mb on normal use and upto 1gb on heavy servers and when lots of cars are spawned. No mods are installed anyway its a fresh install. What over games? GTA is my only game on my HDD and Windows 7 x64 Only uses 800mb of ram when idle and i launched it with no other apps open
Title: Re: BSOD upon launch of SA:MP Servers
Post by: TheLegitHabibi on September 18, 2013, 05:50:00 pm
I think the problem is the graphics.

Check Can You Run it for GTA SA.
You may have the video memory but integrated graphics don't have the required pixel shaders etc.
Perhaps it gives the bsod because of excessive load on the integrated GPU.
Title: Re: BSOD upon launch of SA:MP Servers
Post by: GladyGlados on September 18, 2013, 06:06:54 pm
Quote from: James Bond. on September 18, 2013, 05:50:00 pm
I think the problem is the graphics.

Check Can You Run it for GTA SA.
You may have the video memory but integrated graphics don't have the required pixel shaders etc.
Perhaps it gives the bsod because of excessive load on the integrated GPU.
Jesus H Christ. I have had this laptop for 3-4 years and it is my main "Gaming" rig and has Pixel Shaders 4.0 (According to CYRI) and it is quite a powerful laptop for its age and I have played argo on it for nearly 2 years now so dont go saying its underpowerd I run it in windows classic mode just to save GPU power
Title: Re: BSOD upon launch of SA:MP Servers
Post by: GladyGlados on September 18, 2013, 06:08:48 pm
and Saying this I know im going to the extreme BUT i do have teamviewer installed if any admins wish to help
Title: Re: BSOD upon launch of SA:MP Servers
Post by: GladyGlados on September 18, 2013, 06:14:47 pm
Please guys i need help i really dont wanna try launching the game again
Title: Re: BSOD upon launch of SA:MP Servers
Post by: TheLegitHabibi on September 18, 2013, 06:17:01 pm
Is your laptop heating excessively?
Install some software and check GPU and CPU temps.
It.might be possible your hardware is heating up excessively. Motherboard including.
Title: Re: BSOD upon launch of SA:MP Servers
Post by: Ragdoll on September 18, 2013, 06:33:17 pm
The process at fault is dwm.exe (Desktop Window Manager), it's responsible for Aero Effects, and we all know: GTA SA + Aero = nope.

Try ending the dwm.exe process from the task manager (it will shut down aero effects till you restart the process or your PC), and if that itself doesn't cause a BSOD, try running the game.
Title: Re: BSOD upon launch of SA:MP Servers
Post by: Spikmun on September 27, 2013, 12:22:08 pm
I assume the problem is fixed now as you haven't replied here recently, but just in case you still need help -

99 times out of 100 a BSOD is the result of either faulty hardware or a driver problem. Google the error code that is displayed on the BSOD to diagnose the problem.

I'd also suggest running a diagnostics on your hardware. Most HDD manufacturers provide diagnostic tools for their HDD's on their website, which checks the SMART status of the HDD. It might also be useful to run a scan for bad sectors. The program files and swap file may be compromised if it tries to read/write on a bad sector, ultimately causing the system to crash.

If everything is fine with your HDD, assuming you don't use a ssd. Then you should check the memory for errors.
Windows 7 provides a memory diagnostic tool which can be found at:
Control Panel -> System and Security -> Administrative Tools -> Windows Memory Diagnostic
Title: Re: BSOD upon launch of SA:MP Servers
Post by: TheRock on September 28, 2013, 03:00:25 am
Quote from: James Bond. on September 18, 2013, 06:17:01 pm
Is your laptop heating excessively?
Install some software and check GPU and CPU temps.
It.might be possible your hardware is heating up excessively. Motherboard including.
It has nothing to do with drivers or temperature, all you need to do is disable Windows Aero look(or theme) (dwm.exe <) by Right Clicking properties on the windows (task)bar.
Image bellow:
(http://media.askvg.com/articles/images/Windows_7_Taskbar_Properties.png)
Make sure the last option is un-ticked.

I believe it's a fault of DWM since whenever Windows notice that a program/game is running on full-screen, there's automatically a process that will change the way DWM runs, in order to give priority on the process/program running instead of DWM.

Other than that, please provide us, with a CPU-Z Export diag link.
BSOD 90% comes out when there are memory faults, which mostly happens by RAM being synchronized, or running at a wrong speed.

Since Pentium B940 which is an Q1-2011 model comes with an integrated GPU clocked at 650Mhz, I see a big fault if system reserves ONLY 128mb for it, check your bios settings and see if you can increase the memory being used by GPU, setting it atleast 256 or 512mb, this is one more thing to solve this problem.

2 months ago that I was running i5 4330, it had Intel HD4000 integrated, I tried launching GTA:SA back then and utterly failed because the BIOS had allocated only 64mb on the GPU, after I set it on 1GB, though I had 3GB left for the OS, but I had no problem with any game.
Title: Re: BSOD upon launch of SA:MP Servers
Post by: SugarD on October 10, 2013, 06:48:14 am
Did you ever get this issue fixed?
Title: Re: BSOD upon launch of SA:MP Servers
Post by: GladyGlados on November 11, 2013, 10:51:59 pm
Quote from: TheRock on September 28, 2013, 03:00:25 am
It has nothing to do with drivers or temperature, all you need to do is disable Windows Aero look(or theme) (dwm.exe <) by Right Clicking properties on the windows (task)bar.
Image bellow:
(http://media.askvg.com/articles/images/Windows_7_Taskbar_Properties.png)
Make sure the last option is un-ticked.

I believe it's a fault of DWM since whenever Windows notice that a program/game is running on full-screen, there's automatically a process that will change the way DWM runs, in order to give priority on the process/program running instead of DWM.

Other than that, please provide us, with a CPU-Z Export diag link.
BSOD 90% comes out when there are memory faults, which mostly happens by RAM being synchronized, or running at a wrong speed.

Since Pentium B940 which is an Q1-2011 model comes with an integrated GPU clocked at 650Mhz, I see a big fault if system reserves ONLY 128mb for it, check your bios settings and see if you can increase the memory being used by GPU, setting it atleast 256 or 512mb, this is one more thing to solve this problem.

2 months ago that I was running i5 4330, it had Intel HD4000 integrated, I tried launching GTA:SA back then and utterly failed because the BIOS had allocated only 64mb on the GPU, after I set it on 1GB, though I had 3GB left for the OS, but I had no problem with any game.

My BIOS does not support it
Title: Re: BSOD upon launch of SA:MP Servers
Post by: Kessu on November 14, 2013, 01:30:39 pm
Quote
BSOD 90% comes out when there are memory faults, which mostly happens by RAM being synchronized, or running at a wrong speed.
<-- Provocative comments removed -->
(There are better ways to say you don't agree than attacking someone's statements. Please remember that.)

Now to the topic itself; What have you tried / what suggestions did you try that was made in this topic? It's quite hard to try to give you any advise if you do not say what you have tried to do in order to solve the problem, if anything. Hell, you didn't even answer the question if your problem was solved or not.
SimplePortal 2.3.7 © 2008-2025, SimplePortal