Argonath RPG - A World of its own

Argonath RPG Community => Hardware/Software support => Resolved issues => Topic started by: ~Legend~ on October 03, 2010, 01:03:11 am

Title: ARPD Site/Forum Issue *UPDATED*
Post by: ~Legend~ on October 03, 2010, 01:03:11 am
Update: Check towards the bottom of the page.

Heya,

I've had an account on the ARPD forums for quite a while, but recently I haven't been able to login to the forums what so ever.
From the normal login options (at the top left) or the login menu itself, it accepts both the username and password, however once I hit enter/login, I am redirected to a completely white/blank page.
It claims that the site has loaded, but it stays completely blank and I am not able to do anything from there onwards.

I have tried on different computers and browsers, but still it does not seem to work.
I can view the forums normally without logging in, and I don't think anyone else has the same problem as activity has continued as normal on the forums.

I know that the ARPD site ran into some pretty bad downtime a little while back - perhaps that had some effect?

All help is much appreciated!! :)
Title: Re: ARPD Forum Issue
Post by: Boozman on October 03, 2010, 01:04:26 am
I am on it everyday and have never experienced this before.
Have you tried it with a different browser?
Title: Re: ARPD Forum Issue
Post by: ~Legend~ on October 03, 2010, 01:29:20 am
Yea, I think it is just me.

I have tried this on Internet Explorer (various versions) as well as Safari - with the same result.

Would you mind doing me a little favour? Could you just check on my profile (~Legend~) to see if it is still "intact".  ;)
In case it has been altered for whatever reason.
Title: Re: ARPD Forum Issue
Post by: Boozman on October 03, 2010, 01:59:08 am
Yea, I think it is just me.

I have tried this on Internet Explorer (various versions) as well as Safari - with the same result.

Would you mind doing me a little favour? Could you just check on my profile (~Legend~) to see if it is still "intact".  ;)
In case it has been altered for whatever reason.
Just checked it, things seem all fine.
Title: Re: ARPD Forum Issue
Post by: ~Legend~ on October 03, 2010, 02:01:47 am
Just checked it, things seem all fine.

Thanks a bunch. Hm, that's really odd. Perhaps I could get an Administrator over there to reset my password to see if it "refreshes" my account, in any way.
Title: Re: ARPD Forum Issue
Post by: JayL on October 03, 2010, 03:45:40 am
I'll check your account and see if I can find something out.

Well, there's nothing I found out... Have you inserted the correct details?
Title: Re: ARPD Forum Issue
Post by: ~Legend~ on October 03, 2010, 01:55:07 pm
I'll check your account and see if I can find something out.

Well, there's nothing I found out... Have you inserted the correct details?

Thanks Jay, really good of you. I am 100% sure that I have the right details, as if I type in the wrong password (for example), the site does let me know, and asks me for the correct one.

Whereas, when I type in the correct details, that's the only time it redirects me to this blank page.
I also tried logging into the home site of ARPD, but the same thing happens.
Here's the page (from the Internet Explorer browser) I get, anyway:

(http://img687.imageshack.us/img687/1996/picture1sj.png) (http://img687.imageshack.us/i/picture1sj.png/)

I've also tried with having all other programs closed, to see if it is just a loading problem I think it is something to do with the account - as even on other computers it doesn't seem to work.
Thanks for the help. ;)
Title: Re: ARPD Forum Issue
Post by: Lorenzo. on October 03, 2010, 04:31:03 pm
Why don't you register a new account?
Maybe ask someone to delete your account if that's possible.
Title: Re: ARPD Forum Issue
Post by: ~Legend~ on October 04, 2010, 12:05:34 am
Why don't you register a new account?
Maybe ask someone to delete your account if that's possible.

I could do that, but it was a fairly active account that I was quite enjoyed using. I don't want to flush the memories! :)
Title: Re: ARPD Forum Issue
Post by: JayL on October 04, 2010, 08:39:03 pm
I have changed your ARPD forum password. Check your PM inbox here and try it.
Title: Re: ARPD Forum Issue
Post by: Gandalf on October 04, 2010, 08:43:51 pm
Try to log in through http://arpd.argonathrpg.com/forum/index.php (http://arpd.argonathrpg.com/forum/index.php)
The login with the Joomla bridge is buggy.
Title: Re: ARPD Forum Issue
Post by: ~Legend~ on October 05, 2010, 01:40:45 am
Try to log in through http://arpd.argonathrpg.com/forum/index.php (http://arpd.argonathrpg.com/forum/index.php)
The login with the Joomla bridge is buggy.

Ah wow, thank you so much!! That seemed to work out.
Let me note this down very quickly. 

Similarly, would you know why the Argonath home page is not letting me login? It does not seem to recognise my details (which I wonder if they have been lost from the systems).

Thanks very much to everyone that gave me a hand on this - I really appreciate it.
Jay, thank you for the PM, it was a great help. :)


Title: Re: ARPD Site/Forum Issue *UPDATED*
Post by: ~Legend~ on November 22, 2010, 12:09:17 am
As an update, I think there might be a similar problem with the ARPD home page. Like before with the forums, I am redirected to a completely blank page when I try to login. I have tried alternate URLs, but I am not too sure.

Here's the main site address: http://arpd.argonathrpg.com/index.php?option=com_frontpage&Itemid=1 (http://arpd.argonathrpg.com/index.php?option=com_frontpage&Itemid=1)
Is there an alternate one to get around the bug?

Edit: I now seem to be able to log on through the forum, automatically logging me on onto the home page - though I still can not directly log in to the home. I think that even the login through the forum to the home page is buggy. Any alternate URLs?

Thanks very much.
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