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Argonath RPG Community => Hardware/Software support => Resolved issues => Topic started by: Duel on September 29, 2012, 03:56:30 pm

Title: Problem with DVD Drive
Post by: Duel on September 29, 2012, 03:56:30 pm
Okay well, I recently bought a DVD Drive (SATA).

It doesn't play any CDs / DVDs... Sam as with a blank disc.. I bought a new one because my previous one did the same problem, and this drive is brand new and still has the exact same problem, I've plugged it in the other SATA ports, and still messes around. Un-installed the drive and reinstalled, still messes around..

Is there a possible way I can sort this out?
Title: Re: Problem with DVD Drive
Post by: Caltson on September 29, 2012, 03:59:42 pm
First things first, is your DVD drive getting reconised by the Computer itself? Does it show up in the 'My Computer' menu?

No matter the results, go to Device Manager in the configuration screen and see if all items function correctly. All problems are marked with an exclamation mark (!).
Title: Re: Problem with DVD Drive
Post by: Duel on September 29, 2012, 04:05:37 pm
First things first, is your DVD drive getting reconised by the Computer itself? Does it show up in the 'My Computer' menu?

No matter the results, go to Device Manager in the configuration screen and see if all items function correctly. All problems are marked with an exclamation mark (!).
"This device is working properly" - Please note its my Dad's PC, and he is using XP..
Title: Re: Problem with DVD Drive
Post by: Caltson on September 29, 2012, 04:09:52 pm
"This device is working properly" - Please note its my Dad's PC, and he is using XP..

Perhaps very stupid, but did you plug in the power source correctly?  :roll:
Title: Re: Problem with DVD Drive
Post by: Duel on September 29, 2012, 04:12:16 pm
Perhaps very stupid, but did you plug in the power source correctly?  :roll:
The light comes on and shit.

Same with the old one.. I have tried different SATA cables etc..
Title: Re: Problem with DVD Drive
Post by: Caltson on September 29, 2012, 04:13:55 pm
The light comes on and shit.

Same with the old one.. I have tried different SATA cables etc..

What brand is the DVD player from?
Title: Re: Problem with DVD Drive
Post by: Duel on September 29, 2012, 04:17:35 pm
What brand is the DVD player from?
LG, the previous one was BENQ. And it had the same problem..
Title: Re: Problem with DVD Drive
Post by: Caltson on September 29, 2012, 04:32:42 pm
LG, the previous one was BENQ. And it had the same problem..

When did the DVD player stop working?
Title: Re: Problem with DVD Drive
Post by: Duel on September 29, 2012, 05:08:04 pm
When did the DVD player stop working?
Both of them didn't work at all..  :neutral:
Title: Re: Problem with DVD Drive
Post by: Caltson on September 29, 2012, 05:50:41 pm
Both of them didn't work at all..  :neutral:

I'm unsure if SATA DVD Drives still have jumpers, but in case they do, make sure they're set to default.
Title: Re: Problem with DVD Drive
Post by: Dave on September 29, 2012, 06:16:58 pm
I'm unsure if SATA DVD Drives still have jumpers, but in case they do, make sure they're set to default.

Nope, they don't. All of that is configured via the BIOS.

Give me a bit to dig up some info if I can.

Post Merge: September 29, 2012, 06:22:41 pm
Known hardware/software conflict with XP. Registry issues etc etc. You can go to Microsoft's website (http://support.microsoft.com/kb/314060) if you're comfortable with editing registries yourself, or you can download this (http://www.dougknox.com/xp/utils/XP_CD-DVD-Fix.zip) software fix.

NOTE: There is also an automatic fix tool on the Microsoft website (on the linked page) that will do it too, so try out both and see if they work out for you. I'll continue having a look-see around.
Title: Re: Problem with DVD Drive
Post by: Duel on September 29, 2012, 07:09:38 pm
Appreciated Dave.. Will see what I can do
Title: Re: Problem with DVD Drive
Post by: Leon. on October 12, 2012, 01:16:44 am
Still having issues?
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