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Argonath RPG Community => Hardware/Software support => Resolved issues => Topic started by: Lamar Diasso on April 03, 2013, 07:51:34 pm

Title: RAM upgrade problem
Post by: Lamar Diasso on April 03, 2013, 07:51:34 pm
Hi, I have recently bought new RAM-memories for my motherboard. My current ones are 2x2GB 1333MHz, and the new ones are 2x2GB 1600MHz. The store told me that all I had to do is to insert the new RAM into the empty slots(slot 1 and 3) and it would boot up with 8GB, that I doubt due to previous experience, and that I had right to doubt because it did not work. So I tried just to preclude, all different slot combinations(I have 4) with the memories, but that seems not to be the problem. My current ones are on slot 2 and slot 4, because it is dual-channels and not single-channels. What is the problem? Is it because I mix old RAM with new RAM? In that case I'll buy 2x2GB 1600MHz, just identical to the ones I just bought and see if it works.
Title: Re: RAM upgrade problem
Post by: ElMartu on April 03, 2013, 08:45:58 pm
yeah there are issues with different brands, related to voltage and stuff like that
Title: Re: RAM upgrade problem
Post by: Devin on April 03, 2013, 08:59:11 pm
Tell me the model of your motherboard to begin with.
If the board is compatible with 1333MHz and 1600MHz you can run them both, although the 1600MHz ram will run at the 1333MHz speeds.
If you are going to run all 4 Ram Modules, then run the two 1333MHz in two paired slots and the two 1600MHz in the other two slots to be safe.

So put the two 1333MHz modules into Slot 1 and 2, and the two 1600MHz modules into Slot 3 and 4.

If your motherboard does not support 1600MHz then you will have problems.
Another thing is your CPU, The CPU determines the speed requirement of the Ram modules, what CPU are you running?
Title: Re: RAM upgrade problem
Post by: Lamar Diasso on April 03, 2013, 10:47:47 pm
MSI, MS-7599, can't open right now but I think it says on the motherboard 870A-G54, if that's needed.
And alright, I have tried to put both modules like you said before, the PC will start but it wont launch up, only if I have 2 identical modules on slot 2 and 4.
CPU is AMD Phenom II X4 955. My new ones are Corsair Vengeance and the old ones are made by the brand Crucial I think.
Title: Re: RAM upgrade problem
Post by: Devin on April 04, 2013, 12:11:36 am
I've found the problem, your motherboard is capable of running the DDR3 1600MHz modules, although your CPU is not which leads to your problem.
The highest speed/frequency Ram modules your CPU can support is DDR3 1333MHz, so it's safe to say you will need to swap those 1600MHz modules for 1333MHz modules..
Title: Re: RAM upgrade problem
Post by: Lamar Diasso on April 04, 2013, 01:09:37 am
Okay thank you man, but how come I can run on the 2 new modules with 1600MHz right now? :S
Title: Re: RAM upgrade problem
Post by: Devin on April 04, 2013, 06:05:41 am
If you are able to run the two 1600MHz modules by themselves, then they are more than likely running at 1333MHz to match the CPU, you're better off getting two more 1333MHz modules.
Title: Re: RAM upgrade problem
Post by: Lamar Diasso on April 04, 2013, 06:07:21 pm
Thanks man you've been a great help, but I still have a problem. Today I swapped the memories into 1333MHz ones, but the PC will only work with 3 as max. New ones on slot 3 and 4 and an old one on slot 2, not 1, works only on slot 2. If I put another old one on slot 1 it will not work. I have tried every combination, it will only work with 3. So now I got 6GB RAM, a little bit further on my upgrade...you know how to solve this?  :cry:
Title: Re: RAM upgrade problem
Post by: Devin on April 04, 2013, 06:23:44 pm
Either your motherboard is damaged, or something is wrong within your BIOS.
It could even be down to dust in the Ram slot too or the ram module was/is not fastened/clipped in firmly.
Title: Re: RAM upgrade problem
Post by: Lamar Diasso on April 04, 2013, 06:32:31 pm
What could be wrong with BIOS do you think?
Title: Re: RAM upgrade problem
Post by: Devin on April 04, 2013, 06:35:51 pm
There's always a possibility that someone has set something incorrectly, is it just the 1st slot that wont work? Or do any 3 work in any combination?
Title: Re: RAM upgrade problem
Post by: Lamar Diasso on April 04, 2013, 08:30:32 pm
Hard to explain, it works this way:
SLOT 1          SLOT 2              SLOT 3              SLOT 4
new RAM       new RAM          unused              old RAM

or

SLOT 1         SLOT2                SLOT 3              SLOT 4
unused        old ram              new ram            new ram

But I'm currently checking on BIOS, I think it might have to be updated with a good file, as it says some files are corrupt and that BIOS is damaged. Thank you for your help!
Title: Re: RAM upgrade problem
Post by: Devin on April 04, 2013, 08:40:34 pm
Odd, so one of your old ram modules don't work anymore? Are you sure you haven't damaged it in some way?
Try this, install all 4 Ram modules then on boot open the bios, once you have that open select "Load Optimized Defaults"

A BIOS does not simply become corrupt as the only time the code can change is if you flash it, or electronic damage such as a power surge.  :roll:
Title: Re: RAM upgrade problem
Post by: Lamar Diasso on April 04, 2013, 09:24:58 pm
No it works, it doesn't matter which one I use, the problem is that the PC will start up, but the system wont boot up, the screen wont respond when I have 4 modules in. It doesn't say anything at all about being damaged when I only have 2 modules in. The PC started to work with 3 modules after flashing it with an update file on a FAT32 formatted USB-drive, haven't tried with 4 yet.
Title: Re: RAM upgrade problem
Post by: Devin on April 04, 2013, 09:52:56 pm
Alright, give what I said a try with the "Load Optimized Defaults" if you have no luck then try "Load Fail-Safe Defaults".

By the way, what Power supply are you running?
Title: Re: RAM upgrade problem
Post by: Lamar Diasso on April 04, 2013, 11:49:02 pm
Can't because the PC will only start up and nothing else when 4 modules input. I now have 2 modules(4GB) because 3(6GB) caused trouble too. Sometimes it worked, sometimes it didn't. Wanted me to update BIOS and said BIOS was corrupt when I had 3 in, and then all of a sudden it worked, but all the drivers were gone, then it stopped working, and then it started work perfectly for 20 min, then everything crashed and bluescreen. Weird...anyway as said I now have only 2 modules in as in the beginning.

Corsair VX550W
Title: Re: RAM upgrade problem
Post by: Devin on April 05, 2013, 06:13:33 am
Alright if it's insisting on giving you headaches, start up with two Ram modules and try those bios settings, after setting those things, let it boot to the desktop and then shut down and install the other two ram modules.
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