I guess this concludes our discussion on the subject.
We will not give permission outside of our team to intervene. We will always aim to have around the clock staff availability but admittedly understand our staff are not actually staff... they're volunteers who have lives, jobs, and matters elsewhere on the Internet that may impact their promptness to respond.
Do note while we don't support automated punishment our scripts do, in some cases, automatically intervene when it detects abnormal behavior. An example of this is weapon cheating, our system is able to accurately detect illegal weapons and reset them. Additionally, with cheated money our system is accurately able to detect and reset the cash and ensure with 100% certainty it cannot be used.
Lastly, we do have a forum report system which allows you to lodge complaints against players and staff. Utilization of our form for this is entirely anonymous much like in-game reports. We will always follow up on these reports as we receive them.
As some have mentioned, most of us members of the administration team are available on Skype and are able to respond within an appropriate timeframe.
Hope I've cleared this up.