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Help! My mousewheel isn't working.

Kavensky · 2637

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Offline KavenskyTopic starter

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on: December 07, 2013, 01:23:54 pm
Hey guys!

My mousewheel stopped working out of blue. No idea why though. I re-installed the drivers, rebooted my PC three times, re-installed my mousefix (the one I use is MarkC's windows 7 mxfix and I love it). I never had this problem before - with or without the mouse fix. My mouse is GIGABYTE M6900 gaming mouse. I've been searching on google and no solution helped me, so I stopped by here. Any ideas guys?

EDIT:
The mouse clicking works, the mouse side-ways thing works, just that the scrolling doesn't.


Offline Bundy

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Reply #1 on: December 07, 2013, 01:32:37 pm
What you could do is:

Go to Device Management and uninstall the driver for the mouse. After that you press the tab saying '
search for hardware changes', if you've got Windows updates installed correctly, your driver will automatically be installed correctly.

It is possible you get an older version of the driver, but I don't think that really matters as it's just a mousepad :D

Hope this helped!

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Offline KavenskyTopic starter

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Reply #2 on: December 07, 2013, 01:35:03 pm
Playing 1.6 without bunnyhoping is just impossible, going to do this as fast as possible :d


Offline Bundy

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Reply #3 on: December 07, 2013, 01:36:42 pm
Playing 1.6 without bunnyhoping is just impossible, going to do this as fast as possible :d
Alright, if you need help doing it, shoot me a message on Skype, I'm in your contactlist ;)

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Offline KavenskyTopic starter

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Reply #4 on: December 07, 2013, 02:01:44 pm
Aaaand... no. Bundy's suggestion didn't work.


Offline Bundy

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Reply #5 on: December 07, 2013, 02:08:31 pm
Well, if it didn't work you can try to install another driver, if you're still stuck, I'm afraid the chance your mousewheel is broken internally is big.
If you have any valid warranty from the store you bought it, I suggest you bringing it back and ask for another one. If not; try to disassemble the mousepad and clean it very carefully, dust might be a problem too.

Good luck :lol:

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Offline SugarD

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Reply #6 on: December 07, 2013, 03:02:27 pm
Make sure there also isn't stuff inside of the wheel, clogging it up. I had a similar problem recently, and I pulled my mouse apart to clean it. Believe it or not, there was a pretty sizable chunk of cat fur in there, which gave it the same systems you described. If all else fails, make sure it isn't a silly hardware issue!

(My cat was shedding all summer, hence the cat fur).



Offline KavenskyTopic starter

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Reply #7 on: December 08, 2013, 03:19:30 pm
That could be a possibility, SugarD. But the thing is that I'm afraid of pulling my mouse apart, because I don't have any experience in doing so. I might break something that won't ever get fixed. So, could you describe how do I pull my wheel out of the mouse? Do I need something or I just pull it out with force? :D


Offline ElMartu

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Reply #8 on: December 08, 2013, 03:41:13 pm
well try out the mouse in a different computer, see if it works



Offline KavenskyTopic starter

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Reply #9 on: December 08, 2013, 04:03:56 pm
well try out the mouse in a different computer, see if it works
ehrm...no *cough* other... PC.


Offline SugarD

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Reply #10 on: December 09, 2013, 06:07:54 pm
That could be a possibility, SugarD. But the thing is that I'm afraid of pulling my mouse apart, because I don't have any experience in doing so. I might break something that won't ever get fixed. So, could you describe how do I pull my wheel out of the mouse? Do I need something or I just pull it out with force? :D
All I can say is very carefully, and Google is your friend. Generally speaking, most mice have screws on the bottom, hidden under labels that you would need to void any warranty to remove. From there, it is a matter of extreme delicacy with popping pieces apart and unscrewing further screws, remembering where everything goes back together. Most computer mouse wheels will also require you to either remove them in some awkward fashion, or will be floating on a rod of plastic between two holders that can break very easily.

If you are able to find out the make/model of your computer mouse, hit up Google and YouTube, and see if you can find any information on pulling it apart. That will greatly help you, should you decide to clean it.



Offline Bundy

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Reply #11 on: December 12, 2013, 05:43:16 pm
All I can say is very carefully, and Google is your friend. Generally speaking, most mice have screws on the bottom, hidden under labels that you would need to void any warranty to remove. From there, it is a matter of extreme delicacy with popping pieces apart and unscrewing further screws, remembering where everything goes back together. Most computer mouse wheels will also require you to either remove them in some awkward fashion, or will be floating on a rod of plastic between two holders that can break very easily.

If you are able to find out the make/model of your computer mouse, hit up Google and YouTube, and see if you can find any information on pulling it apart. That will greatly help you, should you decide to clean it.
Disassembly instructions of mice are rarely found on the internet, just saying.
Before any disassembling, you need to make sure it's not the software causing trouble, otherwise you'll end up pulling your mouse apart for nothing.

If you're really stuck, you can ask a local computerstore to look at it or;
If you have any valid warranty from the store you bought it, I suggest you bringing it back and ask for another one.
Would be free from costs, as far as I'm concerned.

Your application has been denied!
Reason : You are too good for our family.


 


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