PC not shutting down.

[.Mario.]

Hello,

I am operating with Windows XP SP3 and a few days ago I noticed that my pc does not shut down, nor does it restart. It is only able to stand by. To shut it off now I must hold the power on button, which destroys my HDD just like last time and I had to pay $30.. Any solution for this?

Cheers

[KelviNC]

None of mine thing, I've copied this from a website.

Hi,
Check the Event viewer for any error message during the system shut down.
How to view and manage event logs in Event Viewer in Windows XP
http://support.microsoft.com/kb/308427
Using Event Viewer
http://www.microsoft.com/resources/documentation/windows/xp/all/proddocs/en-us/snap_event_viewer.mspx?mfr=true
Method 1:
Step 1:
I would suggest you to shut down any networking applications or devices (if at all you are using) before performing a shut down and then check.
You may also try to force shutdown by pressing the power button of the computer.
Once you are able to shut down the computer try to boot into safe mode.
Check the link provided below for information on Safe Mode.
http://www.microsoft.com/resources/documentation/windows/xp/all/proddocs/en-us/boot_failsafe.mspx?mfr=true
 
Step 2:
If the issue does not persist in Safe mode then you may perform Clean Boot.
Putting your system in clean boot state helps in identifying if any third party applications or startup items are causing the issue. If yes, you may have to contact the program manufacturer for any updates or uninstall and re-install the program.
Refer the following Microsoft KB article for more information on how to troubleshoot a problem by
How to configure Windows XP to start in a "clean boot" state
http://support.microsoft.com/kb/310353
 
Note:  Steps to configure Windows to use a Normal startup state
After you used the clean boot to resolve your problem, you can follow these steps to configure Windows XP to start normally.
Click Start, and then click Run.
Type msconfig, and then click OK.
The System Configuration Utility dialog box is displayed.
Click the General tab, click Normal Startup - load all device drivers and services, and then click OK.
When you are prompted, click Restart to restart the computer.
 
Method 2:
Additionally you may also perform a full system scan using the Microsoft Safety Scanner to eliminate any issues related to virus/malware.
Microsoft Safety Scanner
http://www.microsoft.com/security/scanner/en-us/default.aspx
Note:
Any data files that are infected may only be cleaned by deleting the file entirely, which means there is a potential for data loss.
The Microsoft Safety Scanner expires 10 days after being downloaded. To rerun a scan with the latest anti-malware definitions, download and run the Microsoft Safety Scanner again
Also see:
 How to make a computer faster: 6 ways to speed up your PC
http://www.microsoft.com/atwork/maintenance/speed.aspx

[.Mario.]

Thank you mate but I don't think this is my problem because it was shutting down properly a few days ago, but however I'll check this out.

[Kewlizm]

Is your computer ASUS?

[.Mario.]

Is your computer ASUS?

Parts of my pc are ASUS/ASROCK, my pc isn't made of a company.

[Kewlizm]

Try this:

1. Click - Start - Control Panel - Performance and Maintenance - Power Options
Tab

2. Then click APM - Enable Advanced Power Management Support

[.Mario.]

Try this:


2. Then click APM - Enable Advanced Power Management Support

I don't read APM anywhere

[Kewlizm]

I don't read APM anywhere

APM has to be enabled from the BIOS before it can appear.


EDIT: Just a reminder that there are 2 types of power management systems that may be available to you. Either ACPI or APM. Check your bios to see if your power management system is enabled or disabled. The problem might be that you have it on and it interferes with Windows's power management.

[.Mario.]

APM has to be anabled from the BIOS before it can appear.


EDIT: Just a reminder that there are 2 types of power management systems that may be available to you. Either ACPI or APM. Check your bios to see if your power management system is enabled or disabled. The problem might be that you have it on and it interferes with Windows's power management.

uh well, I just found out that it was the ''Vpnium'' program not letting it shut down. I had to uninstall it and now I can shut down properly!
However, thanks for your help mate 

[Petarda]

am I the only one who shuts down pc by holding the power button?

[Kewlizm]

uh well, I just found out that it was the ''Vpnium'' program not letting it shut down. I had to uninstall it and now I can shut down properly!
However, thanks for your help mate 

Good that you got it solved

[Luke]

If its a PC try and pull the little battery from the motherboard.



Looks like this, leave it out for around 15mins, and then put it back in, it will clear your Bios, incase you have put any settings on you didn't wish for.

Shutting down being a common one, I had this then when I did this the issue was resolved, as in the Bios I turned on something I shouldn't of so my computer wouldn't go off by pressing shutdown.

[_FreezingDark_]

If its a PC try and pull the little battery from the motherboard.


What is that battery for, its not like the power source or something ?

[Ramis]

am I the only one who shuts down pc by holding the power button?

This will kill your PC one day bro

[.Mario.]

This will kill your PC one day bro

It will only kill his HDD.