Blue Screen of Death

[lionz]

Hello all, this is my first topic in the Hardware section, so here it goes;

A few days ago, I purchased my brand new computer, which was custom built.

Ever since I have installed XP and have been playing games/installing programs, I have been experienced the 'Blue Screen of Death' or "BSoD" a lot. Sometimes its when im playing Call of Duty 4, other times when I am installing programs, and even when I am simply browsing the internet.

I would like to know the main problem, whether it is hardware or driver related, as I want to fix this problem as soon as possible.

I will be calling the shop tomorrow to report to them the abnormalities experienced on my new computer with the 'Blue Screen of Death', but could anyone please shed some light on this, because right now, I dont know what to do at all.


Thank you,
Lionz

[Carhartt]

You downloaded the newest drivers ?

[X~Shaheen~X]

too make you feel much better , i have been getting the blue screen of death aswell and the first time it happened i was about to cry. I went into safe mode and i had noticed i missed over 48 vista patches from microsoft , while the world wide web has theirs patched ,my computer will find errors and close down as it does not understand the different patches and why other computers are run differently.  

the microsoft kept asking me to update and i kept syaing remind me later as im forum browsing or busy spamming ingame. I suggest going to microsoft and go update everything as it saved me from blue screen of death over 4 times.

 go to control pannel , comptuer safety , search for updates . could take 30 seconds to 2 hours with over 40 updates i missed i know atleast 1 caused the blue screen of death. all i can say is patch patch patch. Goodluck hope i made you feel better

[lionz]

When i purchased the new computer, it came with all drivers neccessary.

Thank you Shaheen, I will do my best and try.

I hope there is a real solution to this other than going to the shop and getting them to fix it...


Regards,
Lionz

[DougR]

The BSoD should mention a filename. Come back with it the next time you get one: this is most likely a driver issue.

[Brains]

hmm Its very suspicious because u bought a new computer :conf: .That could be problem with HDD also but its new PC, man...Anyway call the shop and show them the problem

[DougR]

hmm Its very suspicious because u bought a new computer :conf: .That could be problem with HDD also but its new PC, man...Anyway call the shop and show them the problem

And come back with most likely nothing fixed.

Get us the error message, please.

[PMP]

I got that 3 weeks after I purchased my laptop with VISTA.
follow the next steps.
Do system restore on a date where it seemed working normal.

Than install the updates, but careful, Microsoft people are idiots and sometimes release patches that cause the blue screen due to incompatibility so be careful with them.

If they don't work, system restore until before and wait for new ones.

After 3 system restores, my pc stayed as new. And it's working perfectly.

Just a question, did your computer came with VISTA or XP?

[Neave]

its a problem with the graphic cards... that is all.. unless you get the blue screen while at the desktop.


drivers wont cause a crash unless they are custom or beta/alpha..

are your cards overclocked? is your PSU underpowered?

[WDoyle]

Sickness, That is partally wrong.
I was working on pc the other day and it would get blue screen sometimes while playing the cause was from a crap Avast virus update that dint successfully install.
If you try and write down the error msg you recieve and I and many other forum members will be able to tell whether we have had the same problem and fix to this problem.
Regards
Haldir

[DougR]

its a problem with the graphic cards... that is all.. unless you get the blue screen while at the desktop.


drivers wont cause a crash unless they are custom or beta/alpha..

are your cards overclocked? is your PSU underpowered?

Do you even have basic knowledge of computers? Any poorly programmed driver is very prone to blue screening. A good example is the driver for the D-Link DWL-510; see this.

While Nvidia's drivers do BSoD very often, this could be any other driver (or another problem with Windows).

[Jcstodds]

  I have experienced Blue screens and random restarts recently after installing new RAM and a new case

[ShaunSforza]

Lol, everyone calls it the Blu Screen of Death! well, look at it this way, at least yours isnt stuck there, I have reinstalled XP SP2 to my custom pc 137 times, I have tried Vista, 98 (which is crap anyway) and 2000 and still BSoD! Turns out, the D'Heads Used an AMD Chip and an NVidia Graphics card and the drivers were clashing Anyway, next time, I build it, and you were right about Australian people always overclocking they try to sell the cheapest built things for the most money.

Get the Error Number/Error File and post it.

Microsoft Are Idiots

[Icarus]

Lol, everyone calls it the Blu Screen of Death! well, look at it this way, at least yours isnt stuck there, I have reinstalled XP SP2 to my custom pc 137 times, I have tried Vista, 98 (which is crap anyway) and 2000 and still BSoD! Turns out, the D'Heads Used an AMD Chip and an NVidia Graphics card and the drivers were clashing Anyway, next time, I build it, and you were right about Australian people always overclocking they try to sell the cheapest built things for the most money.

Get the Error Number/Error File and post it.

Microsoft Are Idiots

For both of you - system recovery on XP -then re-install everything - dont ask me how its gonna work - It just will (I would know - I used to be a PC World tech guy)

[DougR]

For both of you - system recovery on XP -then re-install everything - dont ask me how its gonna work - It just will (I would know - I used to be a PC World tech guy)

And that's exactly why nobody [sane] trusts computer store tech support. Unless it's another problem than a bad driver (and it usually is a bad driver), it won't fix itself.

M Vote.. Reinstall WWindows... Then take to shop

Stop spreading your false information. I suggest you stop posting in this section completely: "reinstall Windows" isn't the best solution to everything, and sometimes it won't work [driver problems, assuming you reinstall them, and you most likely will].