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Serious internet issue

Norrage · 820

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Offline NorrageTopic starter

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on: March 21, 2011, 04:04:51 pm
Since a day or 2 my internet is VERY slow. It doesnt even reach 0.20 Mbps UPLOAD speed. I am on a laptop with wireless connection. We have an other computer on the wireless connection, and also a printer. The main computer is just on an internet cable, tho that computer is broken so i cant test the internet on it. We tried resetting the router for about 3-4 times, same for the modem. On both computers we have full connection, but it is really slow. If you need any information just ask..

Please, someone knows a solution to fix this?

Est. 29.10.2008 | 05.11.2015
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Offline cDa

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Reply #1 on: March 21, 2011, 04:09:42 pm
Tried talking to ISP tech support?

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Offline Aimzz

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Reply #2 on: March 21, 2011, 04:16:52 pm
Do you have any updates running in the background?

What is your download speed?

How long has this problem lasted? Maybe your ISP server is just on overload..



Offline NorrageTopic starter

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Reply #3 on: March 21, 2011, 04:21:07 pm
Tried talking to ISP tech support?
Didnt do it yet, i wanted to try it here first.

Do you have any updates running in the background?

What is your download speed?

How long has this problem lasted? Maybe your ISP server is just on overload..
I have no updates running

Download speed is 2.02Mbps

It lastes since about 2 weeks ago, then it stared to load pages slower etc, but since 2 days it is really slow..

Est. 29.10.2008 | 05.11.2015
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Offline NorrageTopic starter

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Reply #4 on: March 21, 2011, 04:35:47 pm
Edit:

When i try to connect to internet some times, i get the message that the gateway is offline, we reset the router to get acces to it again.. So now i have internet again for about 30 minutes.

Est. 29.10.2008 | 05.11.2015
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Offline Reece

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Reply #5 on: March 21, 2011, 04:37:38 pm
Give this a go:

Open up a command prompt. Start > accessories > Command Prompt

Type in:
Code: [Select]
ipconfig /release Then wait until you see that you are not connected to the internet.

Now type in
Code: [Select]
ipconfig /renew Wait until connected to the internet again. This should give you some extra speed.

Check at www.speedtest.net

Let me know how his goes.



Offline Aimzz

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Reply #6 on: March 21, 2011, 04:54:23 pm
What is the name of the router?



Offline Fuzzy

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Reply #7 on: March 21, 2011, 05:32:41 pm
Is the connection secured with a password? Just so that nobody else is stealing your bandwidth :D



Offline StrikeFreedom

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Reply #8 on: March 21, 2011, 05:55:51 pm
Simple question: How old is your modem?



Offline NorrageTopic starter

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Reply #9 on: March 21, 2011, 06:24:40 pm
Name of the router:
Eminent EM4040

The connection is not secured, but i am sure nobody is stealing it, and i am 95% sure about that,

And the modem / router is about 5 years old.

Est. 29.10.2008 | 05.11.2015
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Offline NorrageTopic starter

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Reply #10 on: March 21, 2011, 06:35:47 pm
I always have a cross here, but after about 30 minutes it dissapears and then i have everythign green without crosses..



SO what is wrong now? The ISP? The router? Or just my computer?

Est. 29.10.2008 | 05.11.2015
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Offline cDa

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Reply #11 on: March 21, 2011, 06:55:02 pm
cross there ment no connection between moded and internets

try flushing dns just in case

ipconfig /flushdns

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Offline NorrageTopic starter

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Reply #12 on: March 21, 2011, 07:18:30 pm
For some reason its fixed now, didnt do anything, I bet it was the ISP.

Est. 29.10.2008 | 05.11.2015
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Offline Max.

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Reply #13 on: March 22, 2011, 01:57:07 pm
sometimes an ISP's maintancence can take up to a week, this can cause slow connections and drop outs



Offline NorrageTopic starter

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Reply #14 on: March 22, 2011, 04:26:54 pm
Okay thanks everybody, topic may be locked.

Not. It is still lagging very much..

Est. 29.10.2008 | 05.11.2015
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