Computer problem - Hijackthis report | Pro help needed

[Julio.]

However, if you take one out and the PC works perfectly, do not just assume the stick of RAM is broken. Try putting it back in, could have just worked loose ^^

[speedboy]

Right now my PC didnt start at all, no matter what stick I had in. Now I got both in again and after trying 2 times it worked. About the motherboard, I couldnt find a name or model on itself and when I check it in Everest it says "Name: Unknown" :/ gonna try memtest now.
Post Merge: November 06, 2011, 01:10:48 pmOkay memtest is running now.
Current status:

Pass 35%
Test 40%

Pass      Errors
  0           0

UPDATE: Ok test is done, no errors found -.- damnit
Post Merge: November 08, 2011, 06:33:12 amNo more tips? D:

[Ted]

Try something called CPUID CPU-Z that should be able to determine the name of the motherboard. Hm, this expert, did he or she actually check the hard drive and were you there to witness what he or she was doing? Some so called experts in these shops if it were one you when to tend to be rouge, they don't really do anything in the hope you will return again to spend even more money. What is the Manufacturer and model of your hard drive they should have some tools on their webpages to check your hard drives stability correctly. As the ram is apparently fine it must either be some hard drive fault or issues with drivers.

[speedboy]

Well this expert (yes I brought the hard drive to a shop), only ran a program over which checks for errors I think. Well I didnt have to pay anything.
Gonna try CPU-Z. My hard drive is a Seagate 500GB btw...

EDIT:

So here is what CPU-Z shows on Motherboard:

Manufacter: PCCHIPS
Model: A33G

[Ted]

http://www.seagate.com/ww/v/index.jsp?locale=en-US&name=SeaTools&vgnextoid=720bd20cacdec010VgnVCM100000dd04090aRCRD

Try the windows version see what that may throw up.

I still find it odd that it wouldn't boot with a singular stick. Did you try the other slot too?

Actually could you locate the memory dump as mentioned here

Code: [Select]

Log Name: System
Source: Microsoft-Windows-WER-error reporting system
Date: 11/05/2011 13:15:18
Event ID: 1001
Task Category: None
Level: Error
Keywords: Classic
User: Not applicable
Computer: PC Speed
Description:
The computer has rebooted from a bugcheck. The bugcheck was: 0x0000000a (0x00000000, 0x00000002, 0x00000001, 0x82886aa4). A dump was saved in: C: \ Windows \ MEMORY.DMP. Report ID: 110511-28453-01.
Event Xml:
<event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
   <System>
     <Provider Name="Microsoft-Windows-WER-SystemErrorReporting" Guid="{ABCE23E7-DE45-4366-8631-84FA6C525952}" EventSourceName="BugCheck" />
     <EventID Qualifiers="16384"> 1001 </ EventID>
     <Version> 0 </ Version>
     <Level> 2 </ Level>
     <task> 0 </ Task>
     <Opcode> 0 </ Opcode>
     <Keywords> 0x80000000000000 </ Keywords>
     <TimeCreated SystemTime="2011-11-05T12:15:18.000000000Z" />
     <EventRecordID> 3581 </ EventRecordID>
     <Correlation />
     <Execution ProcessID="0" ThreadID="0" />
     <Channel> System </ Channel>
     <Computer> Speed​​-PC </ Computer>
     <Security />
   </ System>
   <EventData>
     <Data Name="param1"> 0x0000000a (0x00000000, 0x00000002, 0x00000001, 0x82886aa4) </ Data>
     <Data Name="param2"> C: \ Windows \ MEMORY.DMP </ Data>
     <Data Name="param3"> 110511-28453-01 </ Data>
   </ EventData>
</ Event>


[speedboy]

I still find it odd that it wouldn't boot with a singular stick. Did you try the other slot too?

Actually could you locate the memory dump as mentioned here

Code: [Select]

Log Name: System
Source: Microsoft-Windows-WER-error reporting system
Date: 11/05/2011 13:15:18
Event ID: 1001
Task Category: None
Level: Error
Keywords: Classic
User: Not applicable
Computer: PC Speed
Description:
The computer has rebooted from a bugcheck. The bugcheck was: 0x0000000a (0x00000000, 0x00000002, 0x00000001, 0x82886aa4). A dump was saved in: C: \ Windows \ MEMORY.DMP. Report ID: 110511-28453-01.
Event Xml:
<event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
   <System>
     <Provider Name="Microsoft-Windows-WER-SystemErrorReporting" Guid="{ABCE23E7-DE45-4366-8631-84FA6C525952}" EventSourceName="BugCheck" />
     <EventID Qualifiers="16384"> 1001 </ EventID>
     <Version> 0 </ Version>
     <Level> 2 </ Level>
     <task> 0 </ Task>
     <Opcode> 0 </ Opcode>
     <Keywords> 0x80000000000000 </ Keywords>
     <TimeCreated SystemTime="2011-11-05T12:15:18.000000000Z" />
     <EventRecordID> 3581 </ EventRecordID>
     <Correlation />
     <Execution ProcessID="0" ThreadID="0" />
     <Channel> System </ Channel>
     <Computer> Speed​​-PC </ Computer>
     <Security />
   </ System>
   <EventData>
     <Data Name="param1"> 0x0000000a (0x00000000, 0x00000002, 0x00000001, 0x82886aa4) </ Data>
     <Data Name="param2"> C: \ Windows \ MEMORY.DMP </ Data>
     <Data Name="param3"> 110511-28453-01 </ Data>
   </ EventData>
</ Event>


Yes I tried both.
Strange, in C:\Windows\  there is a folder named MiniDump but not a file or folder named MEMORY.DMP. D: damn

And, Im already using the prog you posted. Running a Longtime-Test. But strange is, it shows the Hard Drive as ready but when I want to make a S.M.A.R.T. - Test it says Not Ready. All other tests are working -.-

[speedboy]

Like 4 days passed and no restart o.O weird. Well, anymore tips Ted?

[Roadkill]

This for me in the past has always indicated a RAM problem.

[Ted]

Like 4 days passed and no restart o.O weird. Well, anymore tips Ted?

Not at the moment but if it does happen again check for the new dump once more.

[speedboy]

Hmm okay then I'd say, thank you Ted

To admins: Please keep this topic open, maybe I get the problem again.

[tsghmike]

Your HJT log is clean, I suggest if this happens again that you try too get the code that appears with the blue screen, then I will be able to help you more, I am a training HJT Teacher so you are in good hands.

[speedboy]

Okay thanks