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Argonath RPG Community => Hardware/Software support => Resolved issues => Topic started by: lionz on April 06, 2008, 05:17:27 pm

Title: Blue Screen of Death
Post by: lionz on April 06, 2008, 05:17:27 pm
Hello all, this is my first topic in the Hardware section, so here it goes;

A few days ago, I purchased my brand new computer, which was custom built.

Ever since I have installed XP and have been playing games/installing programs, I have been experienced the 'Blue Screen of Death' or "BSoD" a lot. Sometimes its when im playing Call of Duty 4, other times when I am installing programs, and even when I am simply browsing the internet.

I would like to know the main problem, whether it is hardware or driver related, as I want to fix this problem as soon as possible.

I will be calling the shop tomorrow to report to them the abnormalities experienced on my new computer with the 'Blue Screen of Death', but could anyone please shed some light on this, because right now, I dont know what to do at all.


Thank you,
Lionz
Title: Re: Blue Screen of Death
Post by: Carhartt on April 06, 2008, 05:23:15 pm
You downloaded the newest drivers ?
Title: Re: Blue Screen of Death
Post by: X~Shaheen~X on April 06, 2008, 05:23:52 pm
too make you feel much better , i have been getting the blue screen of death aswell and the first time it happened i was about to cry. I went into safe mode and i had noticed i missed over 48 vista patches from microsoft , while the world wide web has theirs patched ,my computer will find errors and close down as it does not understand the different patches and why other computers are run differently.  

the microsoft kept asking me to update and i kept syaing remind me later as im forum browsing or busy spamming ingame. I suggest going to microsoft and go update everything as it saved me from blue screen of death over 4 times.

 go to control pannel , comptuer safety , search for updates . could take 30 seconds to 2 hours with over 40 updates i missed i know atleast 1 caused the blue screen of death. all i can say is patch patch patch. Goodluck hope i made you feel better
Title: Re: Blue Screen of Death
Post by: lionz on April 06, 2008, 05:27:44 pm
When i purchased the new computer, it came with all drivers neccessary.

Thank you Shaheen, I will do my best and try.

I hope there is a real solution to this other than going to the shop and getting them to fix it...


Regards,
Lionz
Title: Re: Blue Screen of Death
Post by: DougR on April 08, 2008, 03:16:45 pm
The BSoD should mention a filename. Come back with it the next time you get one: this is most likely a driver issue.
Title: Re: Blue Screen of Death
Post by: Brains on April 08, 2008, 03:35:27 pm
hmm Its very suspicious because u bought a new computer :conf: .That could be problem with HDD also but its new PC, man...Anyway call the shop and show them the problem
Title: Re: Blue Screen of Death
Post by: DougR on April 08, 2008, 03:52:43 pm
Quote from: brains on April 08, 2008, 03:35:27 pm
hmm Its very suspicious because u bought a new computer :conf: .That could be problem with HDD also but its new PC, man...Anyway call the shop and show them the problem
And come back with most likely nothing fixed.

Get us the error message, please.
Title: Re: Blue Screen of Death
Post by: PMP on April 08, 2008, 08:51:20 pm
I got that 3 weeks after I purchased my laptop with VISTA.
follow the next steps.
Do system restore on a date where it seemed working normal.

Than install the updates, but careful, Microsoft people are idiots and sometimes release patches that cause the blue screen due to incompatibility so be careful with them.

If they don't work, system restore until before and wait for new ones.

After 3 system restores, my pc stayed as new. And it's working perfectly.

Just a question, did your computer came with VISTA or XP?
Title: Re: Blue Screen of Death
Post by: Neave on April 08, 2008, 09:48:19 pm
its a problem with the graphic cards... that is all.. unless you get the blue screen while at the desktop.


drivers wont cause a crash unless they are custom or beta/alpha..

are your cards overclocked? is your PSU underpowered?
Title: Re: Blue Screen of Death
Post by: WDoyle on April 08, 2008, 10:03:25 pm
Sickness, That is partally wrong.
I was working on pc the other day and it would get blue screen sometimes while playing the cause was from a crap Avast virus update that dint successfully install.
If you try and write down the error msg you recieve and I and many other forum members will be able to tell whether we have had the same problem and fix to this problem.
Regards
Haldir
Title: Re: Blue Screen of Death
Post by: DougR on April 09, 2008, 05:24:28 pm
Quote from: Sickness on April 08, 2008, 09:48:19 pm
its a problem with the graphic cards... that is all.. unless you get the blue screen while at the desktop.


drivers wont cause a crash unless they are custom or beta/alpha..

are your cards overclocked? is your PSU underpowered?
Do you even have basic knowledge of computers? Any poorly programmed driver is very prone to blue screening. A good example is the driver for the D-Link DWL-510; see this (http://jann.is/daily/archives/405-D-Link-DWL-510-and-DRIVER_IRQL_NOT_LESS_OR_EQUAL.html).

While Nvidia's drivers do BSoD very often, this could be any other driver (or another problem with Windows).
Title: Re: Blue Screen of Death
Post by: Jcstodds on April 09, 2008, 05:47:32 pm
  I have experienced Blue screens and random restarts recently after installing new RAM and a new case :(
Title: Re: Blue Screen of Death
Post by: ShaunSforza on April 10, 2008, 12:51:28 pm
Lol, everyone calls it the Blu Screen of Death! well, look at it this way, at least yours isnt stuck there, I have reinstalled XP SP2 to my custom pc 137 times, I have tried Vista, 98 (which is crap anyway) and 2000 and still BSoD! Turns out, the D'Heads Used an AMD Chip and an NVidia Graphics card and the drivers were clashing Anyway, next time, I build it, and you were right about Australian people always overclocking they try to sell the cheapest built things for the most money.

Get the Error Number/Error File and post it.

Microsoft Are Idiots
Title: Re: Blue Screen of Death
Post by: Icarus on April 10, 2008, 12:56:54 pm
Quote from: Shaunmichaelirvine on April 10, 2008, 12:51:28 pm
Lol, everyone calls it the Blu Screen of Death! well, look at it this way, at least yours isnt stuck there, I have reinstalled XP SP2 to my custom pc 137 times, I have tried Vista, 98 (which is crap anyway) and 2000 and still BSoD! Turns out, the D'Heads Used an AMD Chip and an NVidia Graphics card and the drivers were clashing Anyway, next time, I build it, and you were right about Australian people always overclocking they try to sell the cheapest built things for the most money.

Get the Error Number/Error File and post it.

Microsoft Are Idiots

For both of you - system recovery on XP -then re-install everything - dont ask me how its gonna work - It just will (I would know - I used to be a PC World tech guy)
Title: Re: Blue Screen of Death
Post by: DougR on April 10, 2008, 02:44:41 pm
Quote from: Icarus on April 10, 2008, 12:56:54 pm
For both of you - system recovery on XP -then re-install everything - dont ask me how its gonna work - It just will (I would know - I used to be a PC World tech guy)
And that's exactly why nobody [sane] trusts computer store tech support. Unless it's another problem than a bad driver (and it usually is a bad driver), it won't fix itself.

Quote
M Vote.. Reinstall WWindows... Then take to shop
Stop spreading your false information. I suggest you stop posting in this section completely: "reinstall Windows" isn't the best solution to everything, and sometimes it won't work [driver problems, assuming you reinstall them, and you most likely will].
Title: Re: Blue Screen of Death
Post by: Icarus on April 10, 2008, 02:51:04 pm
Quote from: DougR on April 10, 2008, 02:44:41 pm
And that's exactly why nobody [sane] trusts computer store tech support. Unless it's another problem than a bad driver (and it usually is a bad driver), it won't fix itself.

Explain my 100% record for fixing pcs? explain why people came to the counter asking for ME to fix their PCs? explain me fixing 19 driver conflicts in one work day?

No - the sane thing would be to trust the freaking expert - youv lost all credibility with the statement "Sane people dont trust the experts"
Title: Re: Blue Screen of Death
Post by: cDa on April 10, 2008, 03:11:59 pm
Drop it boys this isnt whos best tech guy this is help topic...

Posible reasons are:

what u can do, first of all, its just bought pc, go to store explain problem, thy build it thay know whats wrong with it, second and this is a responce to dougr, what i do:
install windows,all progs needed,when its stable i make norton ghost image, burn it, than when i see any problems,what is easier, to extract immage and get fresh windows in 5 minutes or lose all week fixing some minor problem related to error in explorer.exe code...?

im a big norton hater, since all mighty dos program/command 'NCD'  but i use ghost...

Title: Re: Blue Screen of Death
Post by: DougR on April 10, 2008, 04:29:30 pm
Quote from: Icarus on April 10, 2008, 02:51:04 pm
Explain my 100% record for fixing pcs? explain why people came to the counter asking for ME to fix their PCs? explain me fixing 19 driver conflicts in one work day?

No - the sane thing would be to trust the freaking expert - youv lost all credibility with the statement "Sane people dont trust the experts"
Just claiming that system restore will fix everything lost all your credibility. I do not care about your "100% record". And never did I claim "sane people don't trust the experts" -- you don't seem like one from what you've said in this topic. And since you work as tech support (?), I don't really know who else a normal user would come for help. Your argument is flawed.

Quote
what u can do, first of all, its just bought pc, go to store explain problem, thy build it thay know whats wrong with it, second and this is a responce to dougr, what i do:
install windows,all progs needed,when its stable i make norton ghost image, burn it, than when i see any problems,what is easier, to extract immage and get fresh windows in 5 minutes or lose all week fixing some minor problem related to error in explorer.exe code...?

Quote
fixing some minor problem related to error in explorer.exe code...?

...I'm not even going to bother to dignify this with a response. Error in "explorer.exe code"? But wouldn't you rather search around for a fix to a problem that somebody else has most likely experienced instead of needing to reinstall all the games and programs you have by reverting to a backup image of an fresh Windows install? Obviously you could make a backup with all your games and programs on, but hey, any of them could be the cause and your Ghost image is useless.

Quote
what u can do, first of all, its just bought pc, go to store explain problem, thy build it thay know whats wrong with it

Unless this is a specialty store (instead of Dell), this is rarely the case.

Please, just get us the error message to end this awful argument.
(http://www.argonathrpg.eu/forum/Themes/default/images/warnwarn.gif) dissrespect to others,starting an arguement at wrong place (request by cDa, 3 day warning)
Title: Re: Blue Screen of Death
Post by: The_Wolf on April 10, 2008, 04:39:15 pm
  :wow: You guys managed to turn a help topic into a argument ... Just try to help him, don't fight ...
           Lionz, what I would reccomend, re-install Windows and delete everything u have on your PC (if it's a new one, you shouldn't have much informations and stuff) ... then download it again and your fixed. If it doesn't work, I would have bought a new PC  :lol:

 System restore probably won't help. If any of your files has a error or something, even if you do it, you will still have the problem. The system restore usually saves your information only when you have made changes/updates/installs on the date/hour ... you can try, its easy, but I don't think it would help.
 
 Icarus, it doesn't matter if you are a professional or not. What matters here is if you can help Lionz or not ... if you can not help him, there is no need to post, creating arguments and stuff  :)
Title: Re: Blue Screen of Death
Post by: Neave on April 10, 2008, 08:38:05 pm
Topic locked, for flaming and immaturity. Lionz you can contact me over MSN and ill do my best to help you, if i cannot help then topic will be unlocked

4/10/08
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