Argonath RPG - A World of its own

Argonath RPG Community => Hardware/Software support => Resolved issues => Topic started by: Norrage on March 21, 2011, 04:04:51 pm

Title: Serious internet issue
Post by: Norrage on March 21, 2011, 04:04:51 pm: Since a day or 2 my internet is VERY slow. It doesnt even reach 0.20 Mbps UPLOAD speed. I am on a laptop with wireless connection. We have an other computer on the wireless connection, and also a printer. The main computer is just on an internet cable, tho that computer is broken so i cant test the internet on it. We tried resetting the router for about 3-4 times, same for the modem. On both computers we have full connection, but it is really slow. If you need any information just ask..

Please, someone knows a solution to fix this?
Title: Re: Serious internet issue
Post by: cDa on March 21, 2011, 04:09:42 pm: Tried talking to ISP tech support?
Title: Re: Serious internet issue
Post by: Aimzz on March 21, 2011, 04:16:52 pm: Do you have any updates running in the background?

What is your download speed?

How long has this problem lasted? Maybe your ISP server is just on overload..
Title: Re: Serious internet issue
Post by: Norrage on March 21, 2011, 04:21:07 pm: Quote from: cDa on March 21, 2011, 04:09:42 pm
Tried talking to ISP tech support?
Didnt do it yet, i wanted to try it here first.

Quote from: Aimzz on March 21, 2011, 04:16:52 pm
Do you have any updates running in the background?

What is your download speed?

How long has this problem lasted? Maybe your ISP server is just on overload..
I have no updates running

Download speed is 2.02Mbps

It lastes since about 2 weeks ago, then it stared to load pages slower etc, but since 2 days it is really slow..
Title: Re: Serious internet issue
Post by: Norrage on March 21, 2011, 04:35:47 pm: Edit:

When i try to connect to internet some times, i get the message that the gateway is offline, we reset the router to get acces to it again.. So now i have internet again for about 30 minutes.
Title: Re: Serious internet issue
Post by: Reece on March 21, 2011, 04:37:38 pm: Give this a go:

Open up a command prompt. Start > accessories > Command Prompt

Type in:
Code: [Select]
ipconfig /release Then wait until you see that you are not connected to the internet.

Now type in
Code: [Select]
ipconfig /renew Wait until connected to the internet again. This should give you some extra speed.

Check at www.speedtest.net (http://www.speedtest.net)

Let me know how his goes.
Title: Re: Serious internet issue
Post by: Aimzz on March 21, 2011, 04:54:23 pm: What is the name of the router?
Title: Re: Serious internet issue
Post by: Fuzzy on March 21, 2011, 05:32:41 pm: Is the connection secured with a password? Just so that nobody else is stealing your bandwidth :D
Title: Re: Serious internet issue
Post by: StrikeFreedom on March 21, 2011, 05:55:51 pm: Simple question: How old is your modem?
Title: Re: Serious internet issue
Post by: Norrage on March 21, 2011, 06:24:40 pm: Name of the router:
Eminent EM4040

The connection is not secured, but i am sure nobody is stealing it, and i am 95% sure about that,

And the modem / router is about 5 years old.
Title: Re: Serious internet issue
Post by: Norrage on March 21, 2011, 06:35:47 pm: I always have a cross here, but after about 30 minutes it dissapears and then i have everythign green without crosses..

(http://i56.tinypic.com/4lks2g.png)

SO what is wrong now? The ISP? The router? Or just my computer?
Title: Re: Serious internet issue
Post by: cDa on March 21, 2011, 06:55:02 pm: cross there ment no connection between moded and internets

try flushing dns just in case

ipconfig /flushdns
Title: Re: Serious internet issue
Post by: Norrage on March 21, 2011, 07:18:30 pm: For some reason its fixed now, didnt do anything, I bet it was the ISP.
Title: Re: Serious internet issue
Post by: Max. on March 22, 2011, 01:57:07 pm: sometimes an ISP's maintancence can take up to a week, this can cause slow connections and drop outs
Title: Re: Serious internet issue
Post by: Norrage on March 22, 2011, 04:26:54 pm: ~~Okay thanks everybody, topic may be locked.~~

Not. It is still lagging very much..
Title: Re: Serious internet issue
Post by: Norrage on March 22, 2011, 06:44:06 pm: So anyone knows a solution?
Title: Re: Serious internet issue
Post by: Dean Willis on March 22, 2011, 07:28:57 pm: Had the same issue with the old ISP. Me and my family wanted to suicide with such internet, until my father gave up and asked my mom to change ISP and upgrade the internet to 10MB. She did so, we changed ISP, new modem+router and fresh 10 MB :)

I suggest you to change your router/modem and upgrade to atleast 5MB
Title: Re: Serious internet issue
Post by: Norrage on March 22, 2011, 07:53:52 pm: Quote from: Dean Willis on March 22, 2011, 07:28:57 pm
Had the same issue with the old ISP. Me and my family wanted to suicide with such internet, until my father gave up and asked my mom to change ISP and upgrade the internet to 10MB. She did so, we changed ISP, new modem+router and fresh 10 MB :)

I suggest you to change your router/modem and upgrade to atleast 5MB

Yep

Just a notice:
We just found out that our wireless router is screwed up. There is nothing wrong with the modem. So were planning to buy a new router.. Its about 6-7 years old lol
Title: Re: Serious internet issue
Post by: Max. on March 23, 2011, 01:47:35 pm: try getting a modem router, it does both, Ive got a great one we have had for the past 2 years
Title: Re: Serious internet issue
Post by: StrikeFreedom on March 24, 2011, 02:44:11 pm: Quote from: Twenty on March 22, 2011, 07:53:52 pm
Yep

Just a notice:
We just found out that our wireless router is screwed up. There is nothing wrong with the modem. So were planning to buy a new router.. Its about 6-7 years old lol
Same thing happened to me, old router and old modem. As soon as they were replaced everything was going at normal. Speed went from 0.8mb/s to 20mb/s.