New board

[JDC]

And the forum isn't?

It could be, yes. But remember almost all topics that had to do with admins and players, and look how those turned out...

I'm sure there have been people "moan" at the email address too. On the forum you have the positive that it can be moderated so if you are getting people abusing the reporting function they can be forum warned and administrated easier than an email. Limitations of email are that to upload screenshots (which form a vital evidence tool) the recipient has to download them, whereas on these forums they can be viewed easily.

Considering technical / technological limitations, perhaps if the topic was made so that the poster would not be able to reply to it... I still strongly support the idea that a proper complaint should have everything that is needed so that the HQ does not have to ask 10000 questions after.

[Mikal]

I still strongly support the idea that a proper complaint should have everything that is needed so that the HQ does not have to ask 10000 questions after.

And how does [email protected] encourage that as opposed to the forums?

[JDC]

And how does [email protected] encourage that as opposed to the forums?

As people cannot see what they sent in one continuous thread (even if their response can be seen by the 8+ people in SA:MP HQ who can access the email, and actually do) they should be discouraged from "stacking", or following up one post with another based on the details of the last post. An example would be some unban requests, most of which include many back-and-forth questions, something less preferable in favor of a quick investigation.

As for forums and moderation, those who are already themselves moderated/muted from previous infractions might find themselves at a disadvantage should they choose to file a legitimate complaint against a staff member.

[Mario_Rinna]

The idea itself is great and I don't see any adequate reason against this being implemented.

I have no idea why people who're not even members of HQ are speaking against this idea. You aren't making any sense, guys.

[JDC]

Sometimes I am interested in an idea, but would find points against it as I am not fond of "good" ideas coming back to bite us in the ass because of cons we did not foresee when it seemed so good.

The burning question is why this was never implemented and the email used instead after 7.5 years of Argonath, when technology for this was developed in SMF long ago.

[AK47]

The burning question is why this was never implemented and the email used instead after 7.5 years of Argonath, when technology for this was developed in SMF long ago.

'Cause the HQ don't want to "chitchat" with the players? 

[JDC]

'Cause the HQ don't want to "chitchat" with the players? 

Coming from someone who has spoken personally with all 3 Owners and just about all members of HQ at some point, I can tell you that they're actually open to that if you ask properly. The problem is many people don't know what "properly" means any more than Jehovah's Witnesses know that some people don't appreciate random knockers.

Also, if you have any experience managing an SMF forum, you will remember there are ways to make sure others, and even the poster themselves, cannot reply to a topic.

[Radagast]

Technically simple to implement, relatively simple to assign permissions for the relevant groups, but the e-mail is the way complaints about administrators are sent in SAMP, so that's the way it stays. Sorry!