When I read your statement I only get more and more worried about how little control sits on the heavy air. Have you stopped to think about the situation yourself before opening fire? Or will you just fire on command of a staff member and a veteran which could be anybody?
From my perspective in air, beforehand, I see an army of people gathering up at madd dog's mansion, I see like 5 cars moving up towards the weed field, and then I read radio where I'm told "RPG", I hear an explosion and I know how easily RPGs and such weapons are used nowadays almost like it comes up free. So, I had multiple reasons to fire from the hydra at that point.
1) From previous situations I know that they'll always bring an RPG or grenades with them.
2) Before raiding, they exchange RPGs or grenades between each other so many of them have it.
3) They organize into groups, one focusing on taking ground units, another on shooting the hunter / hydra.
And knowing that the police at the time were easily outgunned since there's no chance to fight RPGs / M4 with MP5, and hearing an explosion prior bombardment, and moments after hearing fellow Agents shout "fire at them" and "RPG", it was either watch them ground units die or start bombardment.
Even so, the explosion that triggered you was not of an RPG. It was a vehicle exploding after the accidental ram that the opposing party did.
Which is what I don't see from air, I don't hover above them and give them a chance to shoot me down, I'm flying around high in air.
I do have to say that the citizens were in the wrong for their sole intent to cause/look for trouble.
Which happens on daily basis, server player count goes up from 30 to 45 during these situations and just right after it ends it goes back to 30. People join just for the shootouts.
But your side is equally in the wrong for misjudging the situation and hanging about with a weapon of mass destruction.
As I said, I don't blame them for assuming it was an RPG as soon as they heard an explosion, the terrain is filled with tress, uneven ground and since those weapons are easily used in almost every weed field raid like this for the past few weeks, it became natural reaction to assume it's an RPG. And for myself, it was either wait and watch ground units die or start bombarding with enough indications of RPG being used. Even as it wasn't used, it was simply an explosion wrongly assumed of being RPG, because everyone is on high alert, and as said many times by now, can't blame them for being on high alert because of how recklessly RPGs are being used. And I'm not saying the hydra wasn't reckless in this situation.
The validity of this banishment is on an edge, but has been decided based on irresponsibility.
As you said yourself, citizens shouldn't go and seek for TDM by raiding weed fields guarded by armored trucks, fighter jets and police officers. It was simply miscommunication and rushed ban without any investigation prior to it. I didn't just start throwing bombs after the citizens arrived on the field, it was right after the vehicle explosion that was by fellow Agents assumed to be an RPG explosion, and after they shouted out in GM that there's an RPG, that's where I started bombardment.