rright ,,
you didnt quite get me ...
i have 2 laptops, HP (vista) and ACER (win 7) ...
this problem is on HP ...
I am posting this from acer ...
anyway ...
i shut it down by pressing ON button for 5 seconds ...
tried to turn on, it showed up black screen, did a disk check, rebooted and it continued installing sp2, now 2nd step of 3 ...