Ah yes you can't expect too much way out in the countryside. I was thinking about trying Plusnet but I'm not so sure now.
His internet is only crap because of how far he is from civilization (20 minute walk to the shop for the paper (if they have got their delivery of them in yet...), and the fact that his phone line and setup is older than I am, and is in need of upgrading.
I'll get out my BT kit and do it for him. Old folks need all the help they can get these days, and it seems nobody really wants to do anything...