Google Servers not loading

[Link9rly]

     Yep.. Exactly what the topic name is. I'm not so worried about Google (search engine) not being accessible, but YouTube is down and Captcha is also down. I've reset modem and router, cleared DNS, reset IPs, restart computers, tried on my Windows computers, Linux computer, and Macs. I could use a proxy, but my internet won't handle it and some proxies have been banned from the sites I use.
The following is a trace route from my Windows computer.

Code: [Select]

Tracing route to [url=http://www.l.google.com]www.l.google.com[/url] [74.125.225.49]
over a maximum of 30 hops:

  1     1 ms     1 ms     1 ms  192.168.2.1
  2     2 ms     2 ms     2 ms  home [192.168.1.254]
  3   151 ms    85 ms   122 ms  [My IP would go here]
  4    87 ms    42 ms   120 ms  71.145.96.46
  5     *        *        *     Request timed out.
  6   209 ms   198 ms    82 ms  151.164.40.38
  7   221 ms   348 ms   324 ms  151.164.99.141
  8     *        *        *     Request timed out.
  9     *        *        *     Request timed out.
 10     *        *        *     Request timed out.
 11     *        *        *     Request timed out.
 12     *        *        *     Request timed out.
 13     *        *        *     Request timed out.
 14     *        *        *     Request timed out.
 15     *        *        *     Request timed out.
 16     *        *        *     Request timed out.
 17     *        *        *     Request timed out.
 18     *        *        *     Request timed out.
 19     *        *        *     Request timed out.
 20     *        *        *     Request timed out.
 21     *        *        *     Request timed out.
 22     *        *        *     Request timed out.
 23     *        *        *     Request timed out.
 24     *        *        *     Request timed out.
 25     *        *        *     Request timed out.
 26     *        *        *     Request timed out.
 27     *        *        *     Request timed out.
 28     *        *        *     Request timed out.
 29     *        *        *     Request timed out.
 30     *        *        *     Request timed out.

Trace complete.

C:\Users\Link9rly>
Screenshot of Google not loading.


     Any help?

[MrTrane]

There's 2 most likely reasons why that happens:
1) It's blocked/modified in your hosts file, because as I can see you are tracing www.l.google.com instead of www.google.com, if you didn't it in purpose probably a trojan did that for you
2) They blocked you

[Gandalf]

The tracert shows that you are pinging www.l.google.com instead of www.google.com
If that is not the result of you typing this command, there is a pretty big chance that a virus or trojan has altered your hosts file in C:\windows\system32\drivers\etc
As a result all data you type (like passwords) may have been sent out.

Check this file and if it has been altered immediately clean your PC using anti-virus and anti-malware software. After that change ALL your passwords.

[Link9rly]

The tracert shows that you are pinging www.l.google.com instead of www.google.com
If that is not the result of you typing this command, there is a pretty big chance that a virus or trojan has altered your hosts file in C:\windows\system32\drivers\etc
As a result all data you type (like passwords) may have been sent out.

Check this file and if it has been altered immediately clean your PC using anti-virus and anti-malware software. After that change ALL your passwords.

It redirects to l.google for some reason. I do tracert www.google.com though.

There's 2 most likely reasons why that happens:
1) It's blocked in your hosts file
2) They blocked you

I'd posts my hosts file, but there's some things that Argonath is against in there. I've looked at it myself and nothing is google related. As for blocking me, I don't know about this to be honest. I thought that I wouldn't be able to get their IP via CMD or Terminal. I looked up the WHOIS for some of the IPs in the trace route and one of them was the legal office of AT&T, which shocks me a bit. Don't know if this is just a normal contact info though.

[SugarD]

Your hosts file should look similar to this:

Code: [Select]

# Copyright (c) 1993-2009 Microsoft Corp.
#
# This is a sample HOSTS file used by Microsoft TCP/IP for Windows.
#
# This file contains the mappings of IP addresses to host names. Each
# entry should be kept on an individual line. The IP address should
# be placed in the first column followed by the corresponding host name.
# The IP address and the host name should be separated by at least one
# space.
#
# Additionally, comments (such as these) may be inserted on individual
# lines or following the machine name denoted by a '#' symbol.
#
# For example:
#
#      102.54.94.97     rhino.acme.com          # source server
#       38.25.63.10     x.acme.com              # x client host

# localhost name resolution is handled within DNS itself.
# 127.0.0.1       localhost
# ::1             localhost
As you can see, everything is commented out. If you have anything else in there, unless you put it there yourself, then you likely have some sort of malware infection.

I looked up the WHOIS for some of the IPs in the trace route and one of them was the legal office of AT&T...

That is normal because you are tracing the hops from your connection to Google's servers. If you are just trying to see if they are responding to you, use the "ping" command instead.

[Link9rly]

Your hosts file should look similar to this:

Code: [Select]

# Copyright (c) 1993-2009 Microsoft Corp.
#
# This is a sample HOSTS file used by Microsoft TCP/IP for Windows.
#
# This file contains the mappings of IP addresses to host names. Each
# entry should be kept on an individual line. The IP address should
# be placed in the first column followed by the corresponding host name.
# The IP address and the host name should be separated by at least one
# space.
#
# Additionally, comments (such as these) may be inserted on individual
# lines or following the machine name denoted by a '#' symbol.
#
# For example:
#
#      102.54.94.97     rhino.acme.com          # source server
#       38.25.63.10     x.acme.com              # x client host

# localhost name resolution is handled within DNS itself.
# 127.0.0.1       localhost
# ::1             localhost
As you can see, everything is commented out. If you have anything else in there, unless you put it there yourself, then you likely have some sort of malware infection.
That is normal because you are tracing the hops from your connection to Google's servers. If you are just trying to see if they are responding to you, use the "ping" command instead.

I've added stuff manually (hint: Adobe), and those are the only things in there. Nothing in there says anything about Google. As for Malware, my MacBook is clean and my MacPro just got back from the Apple Store for a repair. My Windows PCs have been scanned also. This is happening on all of my computers.

[SugarD]

I've added stuff manually (hint: Adobe), and those are the only things in there. Nothing in there says anything about Google. As for Malware, my MacBook is clean and my MacPro just got back from the Apple Store for a repair. My Windows PCs have been scanned also. This is happening on all of my computers.

Check your router and make sure you aren't blocking anything specific. Also check your hosts file again and be sure you're not doing something weird like routing an IP to one of your other computers in a way that creates a conflict.

[Link9rly]

I was about to post my hosts file, but apparently it works now. Probably just a screw on AT&T's end (not a surprise). Thanks for the help anyways, guys. I really appreciate it. I doubled checked the hosts file and everything is how it should be.

[SugarD]

I was about to post my hosts file, but apparently it works now. Probably just a screw on AT&T's end (not a surprise). Thanks for the help anyways, guys. I really appreciate it. I doubled checked the hosts file and everything is how it should be.

Well to be honest AT&T freakin' sucks, so I'm not surprised at all either.