Problem with DVD Drive

[Duel]

Okay well, I recently bought a DVD Drive (SATA).

It doesn't play any CDs / DVDs... Sam as with a blank disc.. I bought a new one because my previous one did the same problem, and this drive is brand new and still has the exact same problem, I've plugged it in the other SATA ports, and still messes around. Un-installed the drive and reinstalled, still messes around..

Is there a possible way I can sort this out?

[Caltson]

First things first, is your DVD drive getting reconised by the Computer itself? Does it show up in the 'My Computer' menu?

No matter the results, go to Device Manager in the configuration screen and see if all items function correctly. All problems are marked with an exclamation mark (!).

[Duel]

First things first, is your DVD drive getting reconised by the Computer itself? Does it show up in the 'My Computer' menu?

No matter the results, go to Device Manager in the configuration screen and see if all items function correctly. All problems are marked with an exclamation mark (!).

"This device is working properly" - Please note its my Dad's PC, and he is using XP..

[Caltson]

"This device is working properly" - Please note its my Dad's PC, and he is using XP..

Perhaps very stupid, but did you plug in the power source correctly?  :roll:

[Duel]

Perhaps very stupid, but did you plug in the power source correctly?  :roll:

The light comes on and shit.

Same with the old one.. I have tried different SATA cables etc..

[Caltson]

The light comes on and shit.

Same with the old one.. I have tried different SATA cables etc..

What brand is the DVD player from?

[Duel]

What brand is the DVD player from?

LG, the previous one was BENQ. And it had the same problem..

[Caltson]

LG, the previous one was BENQ. And it had the same problem..

When did the DVD player stop working?

[Duel]

When did the DVD player stop working?

Both of them didn't work at all.. 

[Caltson]

Both of them didn't work at all.. 

I'm unsure if SATA DVD Drives still have jumpers, but in case they do, make sure they're set to default.

[Dave]

I'm unsure if SATA DVD Drives still have jumpers, but in case they do, make sure they're set to default.

Nope, they don't. All of that is configured via the BIOS.

Give me a bit to dig up some info if I can.
Post Merge: September 29, 2012, 06:22:41 pmKnown hardware/software conflict with XP. Registry issues etc etc. You can go to Microsoft's website if you're comfortable with editing registries yourself, or you can download this software fix.

NOTE: There is also an automatic fix tool on the Microsoft website (on the linked page) that will do it too, so try out both and see if they work out for you. I'll continue having a look-see around.

[Duel]

Appreciated Dave.. Will see what I can do

[Leon.]

Still having issues?