Argonath RPG - A World of its own

GTA:SA => SA:MP - San Andreas Multiplayer => SA:MP General => Topic started by: Neave on July 10, 2009, 10:23:26 pm

Title: New Admins
Post by: Neave on July 10, 2009, 10:23:26 pm
well, id like to speak on behalf of many Argonath players that.. the rate of /report answer isnt at all ideal.

I hear all the time from in-game administrators that the reason they cant answer is they are busy.. ok thats fine. its your job to be busy.

But, if admins have the time for this

Quote
Player 1: Stop DMING noobs!
Quote
Admin 1: /warn Player 1 for flaming


then they have time to respond to a report. and if not, should Report that they cant handle the influx of /reports to a higher level admin etc etc.



Im saying this in a nice way, and giving advice. - "We're overloaded" is an reasonable reason to use sometimes.. but not Everyday. Its in the servers own interest to hire more admins to keep up with the rate
of growth


Call me a whiner, whatever you want, but i've been with Argonath for two years on and off, and the problem isnt getting better. its getting much worse

Bottom line is.. that I hear, and other players hear "We're being overloaded" day after day. The time has come to hire more admins because the ratio of Players:Admins isnt sufficient.

I understand how annoying and how sometimes as an admin you say to yourself "forget it, im tired of this".. So im not speaking from a 'Unaware Noob' standpoint. Ive done the job on other games, and even briefly for Argonath
Title: Re: New Admins
Post by: Todor on July 10, 2009, 10:28:49 pm
Both right and wrong mate ... admins are busy but sometimes they just pretend to be I think. The heck I would if I'd gotten sick of admin work ... Wouldnt' you ?
Title: Re: New Admins
Post by: Fabio on July 10, 2009, 10:29:19 pm
IMO, there is enough Admins, but I think some Admins just want to see "SA:MP Admin" and the stars undernearth their names, and aren't really bothered, thats my honest opinion.

I'm not the only with this opinion. ;)

When you become a Admin, you should realise that most of your playing time might be consumed, you should always consider that before accepting to become a Admin when chosen.
Title: Re: New Admins
Post by: MyleS on July 10, 2009, 10:30:09 pm
i understand your point here Sickness, Really i think you're right, its not easy for 5 admins to respond to 100 Players, yes Argonath is now more Famous, we got many playes, also new players that usually need help and keep asking for help in main chat and trust me it takes long so they get an answer which sometime makes them angry and they leave the server!
Title: Re: New Admins
Post by: MikeUK on July 10, 2009, 10:56:16 pm
Well, I have to say the opposite. I think the new admins are doing a superb job.
Title: Re: New Admins
Post by: Gandalf on July 10, 2009, 10:57:58 pm
Lets make it clear, if you use /report you attract attention of admins.
If you follow up the report by rulebreaking there is a very big chance you are the one who will be punished.

We do not provide an admin for every player.

So please note for those who have not read this before:

- Admins are under very clear instructions never to punish on a report alone, no matter who is reporting.
- Admins are usually reacting on a report within 30 seconds.
- If admins see the reported player not breaking any rules, they might not punish at all.
- If admins see a new player, they will first explain the rules
- By the time the admins finish checking the report, the ID of the reporter has vanished from the chat window
- If admins see the reporter breaking rules, they will act instantly

Title: Re: New Admins
Post by: Neave on July 10, 2009, 11:02:48 pm
Lets make it clear, if you use /report you attract attention of admins.
If you follow up the report by rulebreaking there is a very big chance you are the one who will be punished.

We do not provide an admin for every player.

So please note for those who have not read this before:

- Admins are under very clear instructions never to punish on a report alone, no matter who is reporting.
- Admins are usually reacting on a report within 30 seconds.
- If admins see the reported player not breaking any rules, they might not punish at all.
- If admins see a new player, they will first explain the rules
- By the time the admins finish checking the report, the ID of the reporter has vanished from the chat window
- If admins see the reporter breaking rules, they will act instantly



Go on the offensive if you wish Gandalf, but admins admit to being overwhelmed..

I understand what an admin does, and what is required to lead up to a punishment.
Title: Re: New Admins
Post by: Traser on July 10, 2009, 11:04:04 pm
Agree with Gandalf.

Also we are communicating much with /msg and /pm with new players.
Do not think we are doing lazy stuff, we are working hard, catching every report.

And if you think we are busy, help us and /report them.
Title: Re: New Admins
Post by: Simon_B on July 10, 2009, 11:04:32 pm
Lets make it clear, if you use /report you attract attention of admins.
If you follow up the report by rulebreaking there is a very big chance you are the one who will be punished.

We do not provide an admin for every player.

So please note for those who have not read this before:

- Admins are under very clear instructions never to punish on a report alone, no matter who is reporting.
- Admins are usually reacting on a report within 30 seconds.
- If admins see the reported player not breaking any rules, they might not punish at all.
- If admins see a new player, they will first explain the rules
- By the time the admins finish checking the report, the ID of the reporter has vanished from the chat window
- If admins see the reporter breaking rules, they will act instantly



We know they cant ban on report but the problem is just that the admins just says : we dont got time and so on, i've reported alot of times nothing happends at all, not even a reponse in main chat that admins doesnt have times for reports atm, i've reported rulebreakers a plenty of times when theres been like 15 admins online, cant be true that every single are busy, sorry to say it but please hire some new admins so the admin service will get better.
Title: Re: New Admins
Post by: Chuck_Norris on July 10, 2009, 11:10:57 pm
Well first of all i'd like to speak for myself, i'm a trial moderator now and you guys need to understand being a admin/moderator is a hard job, but i enjoy this work. mostly of the times all we do is following up reports, spectating people, monitoring chat. and i would like to repeat what the previous people said. its Not because you don't see a warn, that no warn has been given. for example, should we /warn every new player? no , we should try and learn him what he did wrong so he can prevent it in the future.

Ofcourse if he repetitively repeats his action wich is against the rules, such as deathmatching. he will receive a warn.

I for one, am trying to respond on Every report i see. yes i make some mistakes, i'm well aware off. However like i stated before, its a hard job and we are only humans.

I'm sure everybody of the admin team does he's best to respond on Every report that comes in, and does his job properly.

Also please note, that our chat is sometimes flooded by reports. you must realise you might not be the only one who is reporting something.
and sometimes we have to spectate the player to witness the rulebreak, or investigate the report. this takes time aswell.



Title: Re: New Admins
Post by: Neave on July 10, 2009, 11:16:35 pm
Listen, this topic is getting off-topic.. its about Admins admitting they cannot handle a load.

Simple as that..

All current admins that are online do their job greatly as i see, but its simply to much for some admins to handle..

Im not saying, nor is anybody, you people dont do your job.

Im essentially saying, the server is harming itself by keeping the terrible Admin:Player ratio.



Title: Re: New Admins
Post by: Chuck_Norris on July 10, 2009, 11:19:38 pm
Listen, this topic is getting off-topic.. its about Admins admitting they cannot handle a load.

Simple as that..

All current admins that are online do their job greatly as i see, but its simply to much for some admins to handle..

Im not saying, nor is anybody, you people dont do your job.

Im essentially saying, the server is harming itself by keeping the terrible Admin:Player ratio.






So you want a 300 member admin team?
Title: Re: New Admins
Post by: Neave on July 10, 2009, 11:22:13 pm

So you want a 300 member admin team?

Ok, honestly, im just speaking for others, myself, and stateing facts. You all are going on the offensive.


So, either we stay on topic, or delete this topic
Title: Re: New Admins
Post by: Chuck_Norris on July 10, 2009, 11:23:51 pm
Ok, honestly, im just speaking for others, myself, and stateing facts. You all are going on the offensive.


So, either we stay on topic, or delete this topic

how am i offensive? i'm not trying to be offensive mate.
just stating that its almost impossible.
we have to work in a group, to get the most out of it.
that's why we have a select group of admins.
Title: Re: New Admins
Post by: Neave on July 10, 2009, 11:32:41 pm
i didn't create the topic to get a refresh on the process of how people are dealt with.

i created this topic in the hope to increase the Effectiveness of that process..


Admins say they dont like to respond every 10 seconds, and players dont like the long wait time & percentage of people getting away with it constantly.

dosent seem right  :conf:


Title: Re: New Admins
Post by: ElMartu on July 10, 2009, 11:37:49 pm
Somebody carjacks you.
You report the carjacker.
Admins respond and spectate the rulebreaker.
Admins don't see any rulebreak neither proofs the report is true and the player carjacked you.

We can't really do something as we lack evidence.

Keep in mind that some punishments (freeze & warning, admin jail) are not visible to players, so it's suggested for you to keep playing normally. If you're getting directly deathmatched, report quickly for something very simple such as "dm help" and admins will try to act as quick as possible.
Title: Re: New Admins
Post by: Neave on July 10, 2009, 11:39:11 pm
i didn't create the topic to get a refresh on the process of how people are dealt with.

i created this topic in the hope to increase the Effectiveness of that process..

Admins say they dont like to respond every 10 seconds, and players dont like the long wait time & percentage of people getting away with it constantly.




eh..

Title: Re: New Admins
Post by: Violet on July 10, 2009, 11:39:17 pm
As one of the newest people within the admin team (There has been a lot of them added in coordance with the server becoming official and the full new scripts being added), I do not simply warn people who are new to the server and call someone a noob, I will do it (or even worse) if it is a regular doing so, because they should know a lot better than that (And I can understand those players who as regulars flame, and I do have time for them, and they will be calmed down properly). If I see a new player who says noobs, they will also be explained the server rules by myself or any other admin. Admins look at every single report made, but we do not accept those who spam the reports in order to show their maturity to the admin team. Reports in main chat will be directed to the /report id reason for a very good reason, we need to distinguish reports from other things on main chat, if someone is repeatedly reporting on main chat as a regular after being warned to report properly, then that person is either trying to be some kind of activist or provoking those who he/she claims to have been rulebreaked by. Every single report will need an admin to have seen the rulebreaking, this is probably where you think admins are idling instead of doing exactly as they should have been.



I think you are going about this completely the wrong way. There is completely no reason for admitting to needing more admins. If new moderators are needed, then server leaders will choose the best players for the chance to become admin here. I don't think you are aware of the new moderators topic by Aragorn stickied in this very section of the forums. What do you mean by going on the offensive, just because you say something doesn't make it true, I wouldn't believe you if you said you saw a flying cow fly over your house last night either. If you don't like the way the administration works here on the server, I fail to see why you still play here, keep in mind you have only recently returned from a relatively long period of inactivity. People who moan about admins being ineffective and not doing nothing are probably one of the reasons why some rulebreaks were shown to everyone, such as banning.
Title: Re: New Admins
Post by: Aksel on July 10, 2009, 11:40:27 pm
People like Panda focus more on roleplay than admin work 0_o
Title: Re: New Admins
Post by: ElMartu on July 10, 2009, 11:41:39 pm
People like Panda focus more on roleplay than admin work 0_o

If there are 15 admins online, I don't see much of a problem :).
Title: Re: New Admins
Post by: Aksel on July 10, 2009, 11:42:37 pm
and still, no action taken by the 15 admins.
Title: Re: New Admins
Post by: Neave on July 10, 2009, 11:44:28 pm
Im dropping out of this topic.

I simplely said that more administraotrs should be online (deffiantly during peak hours)

1) Because players want it
2) Because many admins want it
 (Dosen't that = Argonath as a whole?..)

What the hell is all this "We do it right. This is how we do it. Your wrong"??

I'm not criticizing how admins work. This is ridiculous.


Title: Re: New Admins
Post by: Violet on July 10, 2009, 11:46:52 pm
People like Panda focus more on roleplay than admin work 0_o


This is a roleplay server you know? Being admin doesn't mean that you can treat the server as a deathmatch one. Infact an admin roleplaying will probably encourage new players to roleplay, as the admin will teach the player what is roleplay, explain to them how to roleplay whilst following the server rules and show them how to use different roleplaying charachters in certain scenarios. Panda is a very good admin as far as I am concerned, it doesn't matter if he roleplays or not, bear in mind that one of the server developers is a SAPD chief, and that Panda is similarly a leader of one of the oldest, most respectable groups in the servers history...
Title: Re: New Admins
Post by: Aksel on July 10, 2009, 11:48:14 pm
probably 80% of the people who gain admin rights, drop roleplay.
Just look at David Omid.
Title: Re: New Admins
Post by: Violet on July 10, 2009, 11:59:20 pm
probably 80% of the people who gain admin rights, drop roleplay.
Just look at David Omid.

Its call an admin team for a reason, every admin has different qualities. The admin team is a collection of these qualities.
Title: Re: New Admins
Post by: Aksel on July 11, 2009, 12:00:21 am
Its call an admin team for a reason, every admin has different qualities. The admin team is a collection of these qualities.

Exactly! 80% drops out of zeh R0lepl@y w0rLd
Title: Re: New Admins
Post by: LillMumin on July 11, 2009, 12:08:31 am
It takes about 5 seconds to type in /Warn id reason, if your investigating another rulebreaker, you dont miss anything.
So, if your reporting someone for DMing, and you get a warn for flamign, thats simply becouse we saw YOU rulebreaking, but we cant split up the display to see both players we are investigating. We are humans, not anything else. You have been one long time ago, you should know better then creating such topic.

Title: Re: New Admins
Post by: TruthSvensson on July 11, 2009, 12:14:07 am
If someone rule breaks on me  ( Ramming, dming( with fists or something so i wont die quickly), or carkilling) I try to explain them its not allowed if i have time. If they dont listen or i dont have time i /report. If i report and explain the rules and that guy keeps doing it and admins doing nothing, i simply get pissed off and start flaming that guy. And then tadadadaaam i get warned/kicked for flaming  :conf: Thats not ''nice''.
Title: Re: New Admins
Post by: Violet on July 11, 2009, 12:15:56 am
If someone rule breaks on me  ( Ramming, dming( with fists or something so i wont die quickly), or carkilling) I try to explain them its not allowed if i have time. If they dont listen or i dont have time i /report. If i report and explain the rules and that guy keeps doing it and admins doing nothing, i simply get pissed off and start flaming that guy. And then tadadadaaam i get warned/kicked for flaming  :conf: Thats not ''nice''.

I would not flame them, admins probably could be on the person rulebreaking, and will only make you get more pissed off.
Title: Re: New Admins
Post by: Pandalink on July 11, 2009, 12:20:02 am
People like Panda focus more on roleplay than admin work 0_o

Lol?
Admin work is the only reason I go on Argonath. I find roleplaying extremely slowgoing, especially with all the new "leet roleplayers" around spamming my chat screen with odds brackets. I don't even enjoy it that much anymore.
I am on admin duty a lot more than I'm roleplaying, believe me. When you see me running up and down in front of LSPD, I'm half on admin duty and half talking in main chat.

On topic, after that totally random comment :trust:, there is already a very high ratio of admins to players. At times, there can be 4 players to an admin or less. Really.
Also, let me just tell you a little piece of information, for the books.
When I am the only admin online, I do not miss a report. Not one.
Title: Re: New Admins
Post by: Aksel on July 11, 2009, 12:26:40 am
I've also seen admins who rulebreaks, and I report them.
When I do it, they pm me the sillies thing I've ever seen.

"Dont report admins"
Title: Re: New Admins
Post by: Collin on July 11, 2009, 12:41:53 am
I've also seen admins who rulebreaks, and I report them.
When I do it, they pm me the sillies thing I've ever seen.

"Dont report admins"

 :lol:
Title: Re: New Admins
Post by: Squeak on July 11, 2009, 12:50:27 am
I find this topic very fucking offensive. Especially because when I try my hardest to make the conflict come to a peaceful resolution, I usually get spitted at by unappreciative people who don't realize I'm only doing my job.
Title: Re: New Admins
Post by: Elite on July 11, 2009, 01:03:27 am
I find this topic very f**king offensive. Especially because when I try my hardest to make the conflict come to a peaceful resolution, I usually get spitted at by unappreciative people who don't realize I'm only doing my job.
I agree some admins are shunned upon when really they're only making negative behaviour, positive.
Title: Re: New Admins
Post by: Oliver on July 11, 2009, 01:15:08 am
I /report a player for carjacking
I don't get my car back and I get pissed.
I kill the guy with a RP reason and people call me a DMer.
Title: Re: New Admins
Post by: Vince on July 11, 2009, 01:34:35 am
I've also seen admins who rulebreaks, and I report them.
When I do it, they pm me the sillies thing I've ever seen.

"Dont report admins"

Admins are not permitted to use admin commands on each other... Meaning the report would do jack shit except cause an argument within the admins... use the email so server leaders can do something about it. [email protected]
Title: Re: New Admins
Post by: BLiSS908 on July 11, 2009, 01:38:59 am
Admins are not permitted to use admin commands on each other... Meaning the report would do jack shit except cause an argument within the admins... use the email so server leaders can do something about it. [email protected]

COUGH COUGH COUGH!

I emailed 1 day ago, no reply.

If admins are trying enough, why ban innocent people for no FUCKING reason.
Title: Re: New Admins
Post by: Kitsune on July 11, 2009, 02:20:28 am
COUGH COUGH COUGH!

I emailed 1 day ago, no reply.

If admins are trying enough, why ban innocent people for no f**kING reason.
No one bans for no reason. There is always a reason, you might just not agree with it.

Post Merge: July 10, 2009, 10:40:46 am
But, if admins have the time for this

Quote
Player 1: Stop DMING noobs!
Quote
Admin 1: /warn Player 1 for flaming

then they have time to respond to a report.
The thing is that flaming (on public chat) is one of the most efficient things to administrate. You see a flame and you react appropriately. Dming on the other hand requires proper investigation as you need to spectate and then evaluate the situation. Often it comes that by the time the report is made or by the time the admin spectates, the incident is already over, so nothing may seem to come of it, though if it's a new player and the admin sees nothing happen, the admin may still have a friendly discussion with the player. This leads to some people complaining, "you don't react on my report but you warn me for flaming" and then they start accusing the administration of being against them.
Title: Re: New Admins
Post by: cDa on July 11, 2009, 02:41:29 am
COUGH COUGH COUGH!

I emailed 1 day ago, no reply.

If admins are trying enough, why ban innocent people for no f**kING reason.

are you sure noone reads those? i do know for a fact that several admins including me check that mail every day or every other day...
as for carjacking report, admins need proof before acting,so lots of times after report admin goes into spectate to check report...
and do i have to mention that 70% or carjacking reports are false?(example player in lv reports a player in ls for jacking just because he is driving his car...)
Title: Re: New Admins
Post by: Kitsune on July 11, 2009, 02:46:50 am
I've also seen admins who rulebreaks, and I report them.
When I do it, they pm me the sillies thing I've ever seen.

"Dont report admins"
There is nothing silly about that. If you see an admin rule breaking, this is something for the higher administration to deal with, because then it puts into question whether this person is really fit to be an admin, which is why you need to send a complaint to [email protected].

Post Merge: July 09, 2009, 06:57:48 pm
If someone rule breaks on me  ( Ramming, dming( with fists or something so i wont die quickly), or carkilling) I try to explain them its not allowed if i have time. If they dont listen or i dont have time i /report. If i report and explain the rules and that guy keeps doing it and admins doing nothing, i simply get pissed off and start flaming that guy. And then tadadadaaam i get warned/kicked for flaming  :conf: Thats not ''nice''.
We have never had a flaming exception that permits you to do so if you're a victim of rule breaking, so don't expect anything nice to happen to you if you flame, regardless of your reason.
Title: Re: New Admins
Post by: lavamike on July 11, 2009, 05:51:20 am
I try to do my best with reports.  I rarely RP anymore.  If I do it doesn't normally last very long.  Speaking from my side, I try to be as fair as possible.  Sometimes I get a little side tracked with other things so I don't even notice reports.  But I try to keep up with them as best as possible.  I do know what you mean though.  We can't be everywhere.
Title: Re: New Admins
Post by: rJCaiG on July 11, 2009, 07:12:24 am
I hope my response time on reports is good, I make an effort to even respond to reports while i'm in the middle of responding to reports :P
Title: Re: New Admins
Post by: Boxy on July 11, 2009, 08:14:00 am
I hope my response time on reports is good, I make an effort to even respond to reports while i'm in the middle of responding to reports :P
Yew Dew Wale.
Title: Re: New Admins
Post by: EliteTerm on July 11, 2009, 08:26:36 am
Dude there's like 20 SA:MP Admins, with their own timezones that they can play. They DO Respond to reports but they just doesn't let you know they're looking at it..
Title: Re: New Admins
Post by: The_Wolf on July 11, 2009, 08:43:06 am
Complain?
[email protected] :)
Title: Re: New Admins
Post by: Chuck_Norris on July 11, 2009, 09:19:14 am
Dude there's like 20 SA:MP Admins, with their own timezones that they can play. They DO Respond to reports but they just doesn't let you know they're looking at it..

i pm the reporter almost every time, to give him update i'm on it, or what happened with the offender
Title: Re: New Admins
Post by: Gandalf on July 11, 2009, 10:24:57 am
Another pathetic attempt to get admin rights....
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